Tri County Toyota

They were timely and very pleasant. They gave me all the information up front and the price was reasonable. They kept me informed with all that I needed to get the job completed. information up front and the price was reasonable. They kept me informed with all that I needed to get the job completed. More

Service at this dealership is always prompt and efficient. People are friendly and make an effort to accommodate customer needs. Although other dealerships are closer to my home, I chose to purch efficient. People are friendly and make an effort to accommodate customer needs. Although other dealerships are closer to my home, I chose to purchase my Toyota at this dealership because of the reputation of the service department. More

Went there as a Costco member. Set up the appointment Went there as a Costco member. Set up the appointment test drove the vehicle had to wait couple days till they delivered my preferred color vehicle Went there as a Costco member. Set up the appointment test drove the vehicle had to wait couple days till they delivered my preferred color vehicle They were very patient while i was test driving different vehicles. Overall had a great experience More

It was nice to get the discount on my service, but I still believe that the labor and parts cost for installing new wipers is too high. still believe that the labor and parts cost for installing new wipers is too high. More

Nick Fisher was friendly, knowledgeable, and extremely helpful in terms of his taking the time to show me the two (2) pre-owned vehicles that I had viewed and narrowed down via an on-line web analysis. He helpful in terms of his taking the time to show me the two (2) pre-owned vehicles that I had viewed and narrowed down via an on-line web analysis. He and his sales manager, Ken McEvoy were most helpful with a no pressure approach in my making a final decision that I and my wife could agree upon. Our total one-day transaction from start to finish took less than five (5) hours till we could drive off the lot after final paperwork with Steve Wigler. Everyone was most courteous and helful.....this is the dealership to go when in need of a new or pre-owned car. More

I went to buy new Toyota Sienna and we put a offer of $31K. The sales agent said that we can do it just put your intitial on the this offer price which i did. Then sales agent came with the credit form f $31K. The sales agent said that we can do it just put your intitial on the this offer price which i did. Then sales agent came with the credit form for finance and asked me to fill all sensitive information to check credit hisotry. After i provided all inforamtion he gave that information to somebody for credit check and mean while he came to me that the total cost would be $31480 . Then i asked why it is more now as you made me do intital on $31K. then i rightaway asked not to pull my credit and told them if you are not sure you are giving me the van for $31K why did you take my all information, then one of sales manager came to me and said we were trying to give you better rate and i told why did you take my information if you are not sure about the price and then he said we can go up to $31200. I did not want to give them this price as i see as cheating by saying different price and taking all information and starting all process. Despite their mistake, sales manager did not have the courtesy to say that it was their mistake. I asked for all my information paper back and they provided me but did not tell me that they have already made my inquiry on credit. It is after 10 days when i check my credit history i came to know that they have already made inquiry. I asked several time to customer service manager why it is like this or this is how you deal with your customer. But i did not receive any reply to them. But i will definately thank tri-county toyota as if they have not done this unprofession behaviour with me then i was not going to search prices with other dealers and luckily after 15 days i got the same VAN in much lesser price than what they were offering. I would suggest customer should search withing 30 miles for pricing with other dealers so that we do not have to pay more price to tri-county toyota and at the same time deal with their unprofessional behaviour. I am servicing my first toyota since last two years but i received great service from their service department. but i did not receive good service from sales department and this has happened more than couple of times. More

I went to Toyota/Scion to inquire on a modification for a disabled entrance on a new Scion. Fred Whitehawk was my salesman. He was more than helpful. He instructed me through the whole process of purchasin disabled entrance on a new Scion. Fred Whitehawk was my salesman. He was more than helpful. He instructed me through the whole process of purchasing my new scion as well as helping me to contact the Toyota authorized company that handled the disabled conversion on the car. Fred went above and beyond to help. He came to my home to complete paper work and even delivered my car to my home when it was completed which was very convenient for me. He didn't just stop there with his good customer service. A few unsolved issues have occurred with the conversation company and he has continued to help - offering service beyond the sale! In the last 25 years that I've purchased vehicles, I can't recall any salesman that has provided such good service and has been true to his word when he says he's going to do something - he does, he follows through with his help! Fred Whitehawk truely exhibits great salesmanship and great customer service! Thank you Fred for all your help and making my car purchase a good experience!! More

Our time spent at Tri-County Toyota was quite a pleasant experience. Our salesman Don Richards was friendly and informative without being pushy. There was no pressure to buy or trade-in that day but we did experience. Our salesman Don Richards was friendly and informative without being pushy. There was no pressure to buy or trade-in that day but we did anyway. The whole experience was great and did not take all that much time from start to finish. More

I made an appointment on-line to have routine service performed on my 2009 Venza. The process was very easy and user friendly. I arrived at the dealership 15 minutes early, checked in and had a seat in t performed on my 2009 Venza. The process was very easy and user friendly. I arrived at the dealership 15 minutes early, checked in and had a seat in the waiting room. My vehicle was taken into the shop within minutes and 37 minutes later (I looked at my watch) my service was complete! The staff was friendly and explained everything I needed to know. The waiting area is clean and inviting. Service to a vehicle is something that has to be done, and Tri-County Toyota has made it pleasant as possible. I am very pleased. More

We went to Tri-County with the goal of purchasing a new Rav-4. Michael did a good job of walking us through the specs and options we had available and helped us learn the basics of what makes the Rav a gr Rav-4. Michael did a good job of walking us through the specs and options we had available and helped us learn the basics of what makes the Rav a great value in its class. We were very happy with the vehicle so far and Michael and Tri-County have been great with respect to follow up to this point. More