Tri-County Ford

Super kind, great communication and very professional staff, education of my options and the ability to share a fair price Thanks staff, education of my options and the ability to share a fair price Thanks More

I drove 1 1/2 hours to look at the vehicle, when we got there, Alex met us out immediately to show us the vehicle. He couldn't answer most of the questions that were asked, it was always "I'm not sure, Ill there, Alex met us out immediately to show us the vehicle. He couldn't answer most of the questions that were asked, it was always "I'm not sure, Ill get back to you" After the test drive, we came inside to speak numbers, very take it or leave it with no motivation to come off the listed price, even with the issues we had presented after the test drive. The cracked mirror that costs over 600 to replace and the oil leak for starters, given that they are a service dept as well, we were astounded that they wouldn't fix it and we had to buy as is. They submitted the credit app and came back to say "there isn't anything we can offer you, if you can get your own financing that would be best" then handed me a paper with a credit score that I knew was incorrect, even showing on my phone that it wasn't correct. He explained that those "types of apps" are not accurate. Offered us to put a 500 deposit on vehicle so they wouldn't sell it while we had to go do the financing they were incapable of, stated it would go toward price of car but if we didn't buy, it was non-refundable. We left, headed back the 1 1/2 hours, went straight to the bank, had a check in hand within 15 mins, the loan officer made note that the score was 200 points higher then they gave me and she would question them as to where they got this info if she was me. Called them to let them know we would be back on the way, he refused to wait until we could get there because they were closing soon and said there was someone coming in 30 mins to test drive it. (even though they were closing soon). They asked for a picture of the check to prove I had it and told me to come back at 9 the next morning. After 6 hours total of commuting and being the daughter of a retired car salesman, I respect the hustle and process it takes as business is earned, I do not respect this dealership and no further business is earned. More

Nathan did a great job when I purchased my 23 SuperDuty. A very nice experience. Quick and easy. A very nice experience. Quick and easy. More

I was very satisfied with service they preformed service before and that is what brought me back before and that is what brought me back More

Had my routine maintenance work done. I arrived on time and I was in and out in the fastest time ever! Great job 👍👍👍👍 I arrived on time and I was in and out in the fastest time ever! Great job 👍👍👍👍 More

Things to know before you buy: The sale was made initially because the warranty for the used vehicle included the drive train as long as we own the car and get service done at Tri County. We didn't initially because the warranty for the used vehicle included the drive train as long as we own the car and get service done at Tri County. We didn't find out that the warranty began 90 days after we owned it, until we were signing the sale papers. There was only one key fob, was told the price of the second, and we offered to pay for half, which was $115, which we did. Didn't know that Sirius XM came with the car until we'd had it for 2 1/2 months, and Sirius called us to renew. They wouldn't give us the free time we'd already missed. Windshield washers didn't work, which we didn't know until we needed to use them. One was actually broken. We had those repaired at our time and expense. When we called Tri County to complain about this, they did said they were sorry, but did not offer any compensation. More

Rickey in service was great. He worked me in without appt. Had new battery in my f150 in less than 30 min. Service is always great and quick. He worked me in without appt. Had new battery in my f150 in less than 30 min. Service is always great and quick. More

Josh very helpful and easy to deal with. The only surprise was a $250 Salesperson Compensation fee added to the purchase price. I was not expecting that fee and I didn't notice it until af The only surprise was a $250 Salesperson Compensation fee added to the purchase price. I was not expecting that fee and I didn't notice it until after completing the sale. More

Josh Walsh and the entire Tri-County team did an exceptional job in handling our trade and new vehicle purchase exceptional job in handling our trade and new vehicle purchase More

our salesperson was the best He made sure that everything was done efficently and we were in and out fast our car was washed and cleaned could not ask for any better service from our salesperson B everything was done efficently and we were in and out fast our car was washed and cleaned could not ask for any better service from our salesperson Brandon Davis. i would highly recommend him and this dealership More