Tri-County Ford

Tri-County Ford in Buckner, Kentucky There was absolutely no "high pressure" from my salesman, Mike McCann. He thoroughly explained all of the incentives/discounts, along with all of my There was absolutely no "high pressure" from my salesman, Mike McCann. He thoroughly explained all of the incentives/discounts, along with all of my financing options. All of the paperwork and extended warranty options were completely explained by the Finance Specialist, Harlan. Before leaving the dealership, I was surprised to be greeted by the General Sales Manager, John Haupt, who thanked me for my business. I am 60 years, and this, by far, was the BEST experience I have EVER had with a car dealership. I am a Tri-County Ford Customer for LIFE!!!!! More

Stress free purchase I recently bought a Ford Edge SEL at Tri-County. The atmosphere of the facility is absolutely perfect. My sales person, Bo, was a great listener r I recently bought a Ford Edge SEL at Tri-County. The atmosphere of the facility is absolutely perfect. My sales person, Bo, was a great listener regarding the qualities I wanted in the vehicle, and made sure through contacting other dealerships, to get exactly what I wanted. The price was more than competitive; couldn't be more pleased with the deal. More

We purchase a New Ford Escape from this dealer in November 2013. The buying experience was great. I dreaded buying a new car. But Bo made the process go very smooth and most importantly, pushed me to November 2013. The buying experience was great. I dreaded buying a new car. But Bo made the process go very smooth and most importantly, pushed me to do the "right things" when we were making decisions. And he did so in a complete professional manner. He will be the first salesman I head for when I go to make the next purchase. There were two issues that took sometime to get resolved - an intermittent cruise control that would stop working, or sometime not work at all, and the keyless entry pad not working. The dealership was persistent in getting it fixed, and provided a loaner care for the for time they had to keep it because the cruise had to be "broke" before parts could be replaced. With an intermittent problem like that, it doesn't take too long before a customer begins to regret the purchase after 30 years of buying from a different manufacturer. Ford needs to find some way to be a little more flexible with the dealers in situations like this so the customer doesn't get so frustrated. Once the dealership got the ok to fix it - it was fixed right and has stayed fixed !! They have a great brand new service facility and Barry, one of the service coordinators could not be nicer to deal with. We love the way the Escape drives, the mileage it is getting (the Ecoboost is REALLY sweet), and hopefully with these two issues resolved, we'll be a Ford fan, and a TriCounty fan for many years. More

I had been shopping for several days and had a few negative experiences with other dealerships. Tri-County Ford is always a friendly and pleasant atmosphere. Mike McCann helped me to find the car I negative experiences with other dealerships. Tri-County Ford is always a friendly and pleasant atmosphere. Mike McCann helped me to find the car I was looking for at the right price and did not pressure me. I did not feel rushed and the transaction was easy. I am very happy with my new Ford Fusion and plan to be back to Tri-County Ford the next time I look for a vehicle. More

Chip did an awesome job helping me with my new and first car purchase. He was very helpful! I will definitely recommend him to others! car purchase. He was very helpful! I will definitely recommend him to others! More

Tri County Ford had the best price on the car I was looking for. Mike McCann was very helpful explaining how all the options on the car worked. Mike was friendly but not pushy. I will recommend Tri Co looking for. Mike McCann was very helpful explaining how all the options on the car worked. Mike was friendly but not pushy. I will recommend Tri County Ford and Mike McCann to friends who might be looking for new or used cars in the future. This is the second vehicle I have bought from Tri County Ford. More

Mike is a great salesman. No pressure at all. I test drove the Edge and Explorer several times and he was a big help in selecting the right vehicle for me. I hadn't bought a car in over 8 years and was drove the Edge and Explorer several times and he was a big help in selecting the right vehicle for me. I hadn't bought a car in over 8 years and was very hesitant. My last experience at other dealerships wasn't that great. But Mike was great. I would definitely recommend him to anyone looking for a new car. More

I returned to this dealership and this salesperson for the purchase of my second Taurus. The exceptional service and integrity of my salesperson makes me a customer for life. the purchase of my second Taurus. The exceptional service and integrity of my salesperson makes me a customer for life. More

Fantastic experience! Brian was Great!! Very helpful and knowledgeable, the whole dealership was kid friendly, I really appreciated the fact that they were very patient and kind. knowledgeable, the whole dealership was kid friendly, I really appreciated the fact that they were very patient and kind. More

This is the second car I have purchased from Dean. He is helpful and honest. He makes the process easy. I would definitely recommend him and Tri County Ford to friends and family in the market for a new ca helpful and honest. He makes the process easy. I would definitely recommend him and Tri County Ford to friends and family in the market for a new car. More