Tri-County Ford
Buckner, KY
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New Ford Fusion Titanium I am very happy with my new 2014 Ford Fusion Titanium. Purchasing this car was very easy and staff made my experience very pleasant. Bill Fawbush at I am very happy with my new 2014 Ford Fusion Titanium. Purchasing this car was very easy and staff made my experience very pleasant. Bill Fawbush at Tri County Ford was absolutely excellent and spent much time with me in getting to learn my new cars' bells and whistles. I absolutely would recommend Bill to anyone. More
Great service!! Tri-county ford provides excellent service. The employees are friendly and willing to help with any questions customers might have. I'm happy with the Tri-county ford provides excellent service. The employees are friendly and willing to help with any questions customers might have. I'm happy with the purchase and would highly recommend Tri-county ford. More
The service was excellent I arrived at the dealership around 6:30 and was greeted by Carmen Buffington right away. She was very helpful, she ask me what I was looking for and I arrived at the dealership around 6:30 and was greeted by Carmen Buffington right away. She was very helpful, she ask me what I was looking for and took me straight to the only car on the lot that I had in mind. The car I wanted, I ended up not being able to purchase due to high milage, but Carmen and her manager quickly pointed out another car that I might be interested in. I looked at the car and fell in love with it immediately. Carmen went above and beyond to get me into the car that I wanted. She is very good at what she does and I really enjoyed working with her. So I got a GREAT car, a awesome deal on my trade, reasonable payments and was out within 2 hours. I had a very good experience at Tri-County Ford.....I will tell all my friends and family. More
Love this place I went to Tri-county Ford because my Dad had went there about 15 years ago and had a great experience. Carmen Buffington was the lovely lady that cam I went to Tri-county Ford because my Dad had went there about 15 years ago and had a great experience. Carmen Buffington was the lovely lady that came to help me. She was very knowledgeable about the vehicle and answered all my questions easily. Carmen continued to make me feel comfortable, which was not the case during my last vehicle purchase at a different dealership. She made my car buying experience just as awesome as my Dad's was there those 15 years ago. I was surprised to find out that Carmen was actually fairly new to the car industry. So I suggest that everyone go to Tri- County Ford and ask for Carmen. Also wanted to add that the other gentlemen there not only recognized my Dad but remembered the van he bought also, this place just makes you feel like family and that buying a car can be a good experience. Alicia Frasher More
Tri-County Ford in Buckner, Kentucky There was absolutely no "high pressure" from my salesman, Mike McCann. He thoroughly explained all of the incentives/discounts, along with all of my There was absolutely no "high pressure" from my salesman, Mike McCann. He thoroughly explained all of the incentives/discounts, along with all of my financing options. All of the paperwork and extended warranty options were completely explained by the Finance Specialist, Harlan. Before leaving the dealership, I was surprised to be greeted by the General Sales Manager, John Haupt, who thanked me for my business. I am 60 years, and this, by far, was the BEST experience I have EVER had with a car dealership. I am a Tri-County Ford Customer for LIFE!!!!! More
Stress free purchase I recently bought a Ford Edge SEL at Tri-County. The atmosphere of the facility is absolutely perfect. My sales person, Bo, was a great listener r I recently bought a Ford Edge SEL at Tri-County. The atmosphere of the facility is absolutely perfect. My sales person, Bo, was a great listener regarding the qualities I wanted in the vehicle, and made sure through contacting other dealerships, to get exactly what I wanted. The price was more than competitive; couldn't be more pleased with the deal. More
We purchase a New Ford Escape from this dealer in November 2013. The buying experience was great. I dreaded buying a new car. But Bo made the process go very smooth and most importantly, pushed me to November 2013. The buying experience was great. I dreaded buying a new car. But Bo made the process go very smooth and most importantly, pushed me to do the "right things" when we were making decisions. And he did so in a complete professional manner. He will be the first salesman I head for when I go to make the next purchase. There were two issues that took sometime to get resolved - an intermittent cruise control that would stop working, or sometime not work at all, and the keyless entry pad not working. The dealership was persistent in getting it fixed, and provided a loaner care for the for time they had to keep it because the cruise had to be "broke" before parts could be replaced. With an intermittent problem like that, it doesn't take too long before a customer begins to regret the purchase after 30 years of buying from a different manufacturer. Ford needs to find some way to be a little more flexible with the dealers in situations like this so the customer doesn't get so frustrated. Once the dealership got the ok to fix it - it was fixed right and has stayed fixed !! They have a great brand new service facility and Barry, one of the service coordinators could not be nicer to deal with. We love the way the Escape drives, the mileage it is getting (the Ecoboost is REALLY sweet), and hopefully with these two issues resolved, we'll be a Ford fan, and a TriCounty fan for many years. More
I had been shopping for several days and had a few negative experiences with other dealerships. Tri-County Ford is always a friendly and pleasant atmosphere. Mike McCann helped me to find the car I negative experiences with other dealerships. Tri-County Ford is always a friendly and pleasant atmosphere. Mike McCann helped me to find the car I was looking for at the right price and did not pressure me. I did not feel rushed and the transaction was easy. I am very happy with my new Ford Fusion and plan to be back to Tri-County Ford the next time I look for a vehicle. More
Tri County Ford had the best price on the car I was looking for. Mike McCann was very helpful explaining how all the options on the car worked. Mike was friendly but not pushy. I will recommend Tri Co looking for. Mike McCann was very helpful explaining how all the options on the car worked. Mike was friendly but not pushy. I will recommend Tri County Ford and Mike McCann to friends who might be looking for new or used cars in the future. This is the second vehicle I have bought from Tri County Ford. More