Tri-County Ford
Buckner, KY
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Dependable !!!! I had a recall on my air bag. They handled everything for me. It was all free and they still gave the best quality service in both installation and cu I had a recall on my air bag. They handled everything for me. It was all free and they still gave the best quality service in both installation and customer service, kudos John !!!! More
Service Department We've bought 2 Explorers from Tri-County and there was never any pressure. From then we take them to the Service Department and all the folks there a We've bought 2 Explorers from Tri-County and there was never any pressure. From then we take them to the Service Department and all the folks there are extremely courteous and friendly, especially Jon. Thank you. More
Top notch dealer I have purchased 2 trucks thru Tri County and wouldn't go anywhere else. Sales associate Steve Dunkley made it easy for me. I would strongly recommend I have purchased 2 trucks thru Tri County and wouldn't go anywhere else. Sales associate Steve Dunkley made it easy for me. I would strongly recommend Tri County. More
Poor Follow Up My truck needed new axle bearings in the front end. The truck is running well now so it seems the actual work was good by the technician. My rating My truck needed new axle bearings in the front end. The truck is running well now so it seems the actual work was good by the technician. My rating is low because of the poor follow up. Parts had to be ordered so I was to get a call to bring my truck back in once they received all of them. After two weeks of hearing nothing I called and left a message to get an updated but I never heard back from my service adviser. Another week and still nothing so I called the service department manager and left him a message never to hear back. Finally a month later I call again and reached someone who looked and saw that they had all the parts needed for a few weeks at this point. Poor customer service, poor follow up! More
Best Ford Dealership I’ve been to. Fast and friendly service and communicate well with any issues on your car. I drive 30 min out of my way to have my car serviced here wh I’ve been to. Fast and friendly service and communicate well with any issues on your car. I drive 30 min out of my way to have my car serviced here when I have a Ford Dealership 5 miles from my house (Oxmoor Ford). More
Excellent Service Car Dealer Tri-County Ford provides excellent customer service. They check items on your vehicle and advise of current status but do not attempt to sell you any Tri-County Ford provides excellent customer service. They check items on your vehicle and advise of current status but do not attempt to sell you anything you do not need. They have a clean and pleasant waiting area. I had the occasion to talk with the service manager and found him to be very understanding and see why his service department is so customer oriented and efficient. More
Very nice people with no pressure, just straight talk. A pleasant experience and would recommend them. Everyone there is very friendly and helpful. Steve Dunkley is a wonderful salesman. I will do busin A pleasant experience and would recommend them. Everyone there is very friendly and helpful. Steve Dunkley is a wonderful salesman. I will do business them again. Thanks to everyone at Tri-County Ford. More
Service Department Perfecto The dealership’s Service Department was very timely, courteous and understanding about the service needs of vehicle. The dealership highly recommende The dealership’s Service Department was very timely, courteous and understanding about the service needs of vehicle. The dealership highly recommended and experience, pleasant too. More
Completely satisfied The whole process was very pleasant. Our sales person, Chip Stier, was friendly, efficient, and knowledgeable. I’d gladly refer my family and friends The whole process was very pleasant. Our sales person, Chip Stier, was friendly, efficient, and knowledgeable. I’d gladly refer my family and friends to him! More
Very friendly and helpful staff! Lot has a very large selection of new and used vehicles. Staff is friendly and eager to help you with every need. Lot has a very large selection of new and used vehicles. Staff is friendly and eager to help you with every need. More