Tri-County Ford

Very positive experience Attention & service throughout both consideration & ultimate purchase was very personal & professional. Ranks highly among best ever vehicle purchase Attention & service throughout both consideration & ultimate purchase was very personal & professional. Ranks highly among best ever vehicle purchase experiences. Would not hesitate to return to Tr-County Ford for future vehicle needs. More

New Expedition Big thanks to Mark for his patience in helping me decide on my new vehicle, and the rest of the wonderful crew for staying past closing to put me in m Big thanks to Mark for his patience in helping me decide on my new vehicle, and the rest of the wonderful crew for staying past closing to put me in my ride!!!$ More

Ford Explorer service Great service. I made an appointment and they took me on time. I hardly had time to look around before my car was ready. Very friendly staff. They wil Great service. I made an appointment and they took me on time. I hardly had time to look around before my car was ready. Very friendly staff. They will even give you a hug!!!! More

Great Dealership I am retired, on Social Security and have a strict budget. The salesman and finance department worked to get me in a car I could afford and paymen I am retired, on Social Security and have a strict budget. The salesman and finance department worked to get me in a car I could afford and payments I could handle with my budget. This is the fourth auto I have bought from this dealership. I have only had to go back to have a problem fixed three times other than recalls. They inspect their automobiles very carefully and make sure they are in A-1 condition before you drive them off the lot. I wouldn't go anywhere else to buy a car new or used. More

Transmission reprogramming for recall Service writer was very courteous and helpful to get the recall completed on my F150 . The mechanic completed the recal in a timely manner. No damage Service writer was very courteous and helpful to get the recall completed on my F150 . The mechanic completed the recal in a timely manner. No damage was done when the truck was driven home with the hood open .The second lach held it down More

The employees are friendly and courteous to customers. Janet in customer service was very friendly and knowledgeable. I enjoy dealing with this positive people who have a sense of humor, friendly and seem Janet in customer service was very friendly and knowledgeable. I enjoy dealing with this positive people who have a sense of humor, friendly and seem to care about your needs. . More

Dependable !!!! I had a recall on my air bag. They handled everything for me. It was all free and they still gave the best quality service in both installation and cu I had a recall on my air bag. They handled everything for me. It was all free and they still gave the best quality service in both installation and customer service, kudos John !!!! More

Service Department We've bought 2 Explorers from Tri-County and there was never any pressure. From then we take them to the Service Department and all the folks there a We've bought 2 Explorers from Tri-County and there was never any pressure. From then we take them to the Service Department and all the folks there are extremely courteous and friendly, especially Jon. Thank you. More

Top notch dealer I have purchased 2 trucks thru Tri County and wouldn't go anywhere else. Sales associate Steve Dunkley made it easy for me. I would strongly recommend I have purchased 2 trucks thru Tri County and wouldn't go anywhere else. Sales associate Steve Dunkley made it easy for me. I would strongly recommend Tri County. More

Poor Follow Up My truck needed new axle bearings in the front end. The truck is running well now so it seems the actual work was good by the technician. My rating My truck needed new axle bearings in the front end. The truck is running well now so it seems the actual work was good by the technician. My rating is low because of the poor follow up. Parts had to be ordered so I was to get a call to bring my truck back in once they received all of them. After two weeks of hearing nothing I called and left a message to get an updated but I never heard back from my service adviser. Another week and still nothing so I called the service department manager and left him a message never to hear back. Finally a month later I call again and reached someone who looked and saw that they had all the parts needed for a few weeks at this point. Poor customer service, poor follow up! More