Tri-County Ford

Always great service. Bought my 2017 Edge 2 years ago and the purchase experience was great. The service experiences have also been great. One small glitch this time (compu Bought my 2017 Edge 2 years ago and the purchase experience was great. The service experiences have also been great. One small glitch this time (computer, not dealer) was that I had made my appointment online and when I arrived, was told they didn't see me in the system. That said, what is important is that the took my car in anyway, serviced it within the hour while I waited and had me out with a smile and a fair service cost. I drive up from Middletown and will continue to do so. This will also be the first place I shop when the time comes for a replacement vehicle. More

The best experience ever Went to 5 dealerships just to see something different but everyplace we went there was a piece of the complete experience missing. For example you can Went to 5 dealerships just to see something different but everyplace we went there was a piece of the complete experience missing. For example you can go to carmax and they have a good selection, nice showroom,but no real service after your purchase....But ultimately we came back to tricounty cause we wanted another ford vehicle. Ford supports our local economy in Louisville they are fantastically built here at home. Tricounty was very fair on our trade in and has a beautiful selection, a great sales team and the best service and a great detailing shop. The salesman was friendly and helped us get a great deal. More

Sales Manager is the worst that I’ve dealt with! Sales guy did his best but on two occasions the Sales Manager was rude and unprofessional. Will not go back and will share my experience with anyone w Sales guy did his best but on two occasions the Sales Manager was rude and unprofessional. Will not go back and will share my experience with anyone who will listen. More

excellent service from Shannon Gardner Friendly and helpful service. Shannon Gardner replaced battery and found solution to very loud rattle behind dashboard. I will be back next month fo Friendly and helpful service. Shannon Gardner replaced battery and found solution to very loud rattle behind dashboard. I will be back next month for oil change. More

Very positive experience Attention & service throughout both consideration & ultimate purchase was very personal & professional. Ranks highly among best ever vehicle purchase Attention & service throughout both consideration & ultimate purchase was very personal & professional. Ranks highly among best ever vehicle purchase experiences. Would not hesitate to return to Tr-County Ford for future vehicle needs. More

New Expedition Big thanks to Mark for his patience in helping me decide on my new vehicle, and the rest of the wonderful crew for staying past closing to put me in m Big thanks to Mark for his patience in helping me decide on my new vehicle, and the rest of the wonderful crew for staying past closing to put me in my ride!!!$ More

Ford Explorer service Great service. I made an appointment and they took me on time. I hardly had time to look around before my car was ready. Very friendly staff. They wil Great service. I made an appointment and they took me on time. I hardly had time to look around before my car was ready. Very friendly staff. They will even give you a hug!!!! More

Great Dealership I am retired, on Social Security and have a strict budget. The salesman and finance department worked to get me in a car I could afford and paymen I am retired, on Social Security and have a strict budget. The salesman and finance department worked to get me in a car I could afford and payments I could handle with my budget. This is the fourth auto I have bought from this dealership. I have only had to go back to have a problem fixed three times other than recalls. They inspect their automobiles very carefully and make sure they are in A-1 condition before you drive them off the lot. I wouldn't go anywhere else to buy a car new or used. More

Transmission reprogramming for recall Service writer was very courteous and helpful to get the recall completed on my F150 . The mechanic completed the recal in a timely manner. No damage Service writer was very courteous and helpful to get the recall completed on my F150 . The mechanic completed the recal in a timely manner. No damage was done when the truck was driven home with the hood open .The second lach held it down More

The employees are friendly and courteous to customers. Janet in customer service was very friendly and knowledgeable. I enjoy dealing with this positive people who have a sense of humor, friendly and seem Janet in customer service was very friendly and knowledgeable. I enjoy dealing with this positive people who have a sense of humor, friendly and seem to care about your needs. . More