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Tri-County Ford
Buckner, KY
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Great job , they even wash my truck , I am very pleased with my service like always , I do tell people about my experience withyri county has to with my service like always , I do tell people about my experience withyri county has to More
Wonderful service I had new tires put on and an alignment. Janet always makes sure I'm well taken care of. Always friendly and great service. I wouldn't go anywhere el I had new tires put on and an alignment. Janet always makes sure I'm well taken care of. Always friendly and great service. I wouldn't go anywhere else! Thanks! More
Great Kelley was very sweet and accommodating. While my vehicle was there, the technician was sick was 3 days greatly delaying the repairs; however, Kelley Kelley was very sweet and accommodating. While my vehicle was there, the technician was sick was 3 days greatly delaying the repairs; however, Kelley went above and beyond to make sure I was taken care of and properly updated. I have zero complaints. More
Overall satisfaction of this dealership Tri County Ford has always provided excellent service. I have leased three vehicles from this dealership. I have always used the same sales person Tri County Ford has always provided excellent service. I have leased three vehicles from this dealership. I have always used the same sales person and am very satisfied. They are polite and courteous always putting the customer first. More
Service Disappointment I scheduled an appointment for a recall on my truck that Ford said should take about 1/2 day. When I droppped it off at 8:00 am on a Monday the servi I scheduled an appointment for a recall on my truck that Ford said should take about 1/2 day. When I droppped it off at 8:00 am on a Monday the service rep said it may be closer to all day. I understand, not a problem. I called at 2:45 pm to check on it and she said they hadn't started it yet and they wanted to keep it overnight. She also mentioned the recall required it to be kept overnight. I questioned why that was not brought to my attention by the recall letter or her when I dropped it off. Now the vehicle would not be ready until Wednesday morning, 48 hours after I dropped it off. It appears after talking to others the service department routinely over schedules and communication is poor. To their credit I insisted on being provided a vehicle to drive and they did provide me a rental car which I appreciated. Also when the truck was returned to me the tech left the passenger seat fully reclined like someone took a nap in it (not sure why the seat was reclined when they were working on the doors) and never wiped down the door panels or windows after completing the job. I will not be returning to this dealership for service or to purchase another vehicle. I will be purchasing 2 more trucks next year, but not from Tri-County Ford which is unfortunate since I live only 4 miles away. More
Tri County Ford provides excellant service for all four (4) of the vehicles I have bought from them over the past twenty five years. Their prices for both newly purchased vehicles and service are great. (4) of the vehicles I have bought from them over the past twenty five years. Their prices for both newly purchased vehicles and service are great. They also have great body work for damage More
I have purchased six vehicles in the past four years at this dealership and have always been satisfied. I always contacted Dean Boeh and we made the deal. Great place to buy a vehicle. this dealership and have always been satisfied. I always contacted Dean Boeh and we made the deal. Great place to buy a vehicle. More
Taylor was very polite and didn’t seem to judge me and was able to sell me the vehicle I wanted . Finance department was missed leading didn’t appreciate that but all said and done it worked out. was able to sell me the vehicle I wanted . Finance department was missed leading didn’t appreciate that but all said and done it worked out. More
I was very satisfied with the honesty n quick response to find out not only the problem but to fix it and have me back in my truck . My serviceman John was very knowledgeable and able to explain the issue t find out not only the problem but to fix it and have me back in my truck . My serviceman John was very knowledgeable and able to explain the issue to in way I could understand enough to feel comfortable More