Tri-County Ford

I have never had a better car buying experience than I have received at TriCounty Ford. Ryan was hands down the best salesman I have ever had the pleasure of working with. Will definitely be back! have received at TriCounty Ford. Ryan was hands down the best salesman I have ever had the pleasure of working with. Will definitely be back! More

Great experience! I found the car online, and went specifically to drive it. I already knew Mark Monroe, so I asked for him. Mark made the experience easier than I ha I found the car online, and went specifically to drive it. I already knew Mark Monroe, so I asked for him. Mark made the experience easier than I had anticipated. I love the car! More

had my f-150 in for a safety recall on the battery cable ter they took the truck in on the appt. time, did not take very long at all to check it out. Janet was very good on letting me know what was going on the they took the truck in on the appt. time, did not take very long at all to check it out. Janet was very good on letting me know what was going on the whole time. More

I only trust Tri-County withe service of my Ford vehicles Although I have not always driven a Ford, when I do I only trust Tri-County Ford for the service of my vehicle. I have tried other dealerships closer Although I have not always driven a Ford, when I do I only trust Tri-County Ford for the service of my vehicle. I have tried other dealerships closer to where I live and they either try a to upsell my service needs or they seem to have problems trying to accommodate me. Tri-County are always helpful and polite, and give honest advice on my service needs. More

Had an appointment to have my car serviced. They were on time and I had no issues with the service at all. Always polite and helpful. time and I had no issues with the service at all. Always polite and helpful. More

Great job , they even wash my truck , I am very pleased with my service like always , I do tell people about my experience withyri county has to with my service like always , I do tell people about my experience withyri county has to More

Wonderful service I had new tires put on and an alignment. Janet always makes sure I'm well taken care of. Always friendly and great service. I wouldn't go anywhere el I had new tires put on and an alignment. Janet always makes sure I'm well taken care of. Always friendly and great service. I wouldn't go anywhere else! Thanks! More

Great Kelley was very sweet and accommodating. While my vehicle was there, the technician was sick was 3 days greatly delaying the repairs; however, Kelley Kelley was very sweet and accommodating. While my vehicle was there, the technician was sick was 3 days greatly delaying the repairs; however, Kelley went above and beyond to make sure I was taken care of and properly updated. I have zero complaints. More

Overall satisfaction of this dealership Tri County Ford has always provided excellent service. I have leased three vehicles from this dealership. I have always used the same sales person Tri County Ford has always provided excellent service. I have leased three vehicles from this dealership. I have always used the same sales person and am very satisfied. They are polite and courteous always putting the customer first. More

Service Disappointment I scheduled an appointment for a recall on my truck that Ford said should take about 1/2 day. When I droppped it off at 8:00 am on a Monday the servi I scheduled an appointment for a recall on my truck that Ford said should take about 1/2 day. When I droppped it off at 8:00 am on a Monday the service rep said it may be closer to all day. I understand, not a problem. I called at 2:45 pm to check on it and she said they hadn't started it yet and they wanted to keep it overnight. She also mentioned the recall required it to be kept overnight. I questioned why that was not brought to my attention by the recall letter or her when I dropped it off. Now the vehicle would not be ready until Wednesday morning, 48 hours after I dropped it off. It appears after talking to others the service department routinely over schedules and communication is poor. To their credit I insisted on being provided a vehicle to drive and they did provide me a rental car which I appreciated. Also when the truck was returned to me the tech left the passenger seat fully reclined like someone took a nap in it (not sure why the seat was reclined when they were working on the doors) and never wiped down the door panels or windows after completing the job. I will not be returning to this dealership for service or to purchase another vehicle. I will be purchasing 2 more trucks next year, but not from Tri-County Ford which is unfortunate since I live only 4 miles away. More