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Tri-County Ford

Buckner, KY

4.9
683 Reviews

4032 Commerce Pkwy

Buckner, KY

40010

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Showing 683 reviews

April 28, 2022

Inquired about a vehicle for sell that was listed on cars.com for a certain dollar amount, after communicating with sales dept. manger by email, text and on the phone for a period of a week. I schedule More

by paulmiller0713
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Glass, Andy Fred
Apr 29, 2022 -

Tri-County Ford responded

Hi, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please give us a call at (866) 417-0262 and we will do our best to make this better. We hope to hear from you soon.

March 31, 2022

We've always had great experiences taking our previous Ford here for service. Service department has been so helpful in the past that we routinely drive past 2 other Ford dealers to have work done here. More

by USA made Cars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Batcheldor, Rick Soards, Todd Isenberg
Apr 14, 2022 -

Tri-County Ford responded

Usa Made Cars, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 28, 2022

The whole experience was positive. The salesman we got Josh Betz was a down to earth easy to work with guy. They fixed any problems I had with the car and when getting my detail they More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Betz , Ryan Burton
Mar 30, 2022 -

Tri-County Ford responded

Hi Jack, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Tri-County Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 28, 2022

This dealership made buying my first vehicle a very easy process. The salesman was very informative and knowledgeable about the vehicle I was purchasing. He helped walk me through each step and was there to More

by Jodi A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Heffernan
Mar 30, 2022 -

Tri-County Ford responded

Hi, thank you so much for your positive comments about Tri-County Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2022

This is my second vehicle bought from Tri-County Ford and I enjoyed the process. I working with Dennis Moore on getting a Ford Escape and he made the process easy and was able to answer all my questions. Hig More

by Robbie.mulloy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Moore
Mar 20, 2022 -

Tri-County Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 17, 2022

This was by far the best experience I’ve had buying a car. No pressure at all and a very relaxed, friendly, knowledgeable staff made it a very pleasant event! They listened to our concerns/needs and made More

by Marianne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Fred, Nathan Hall, Todd Isenberg
Mar 20, 2022 -

Tri-County Ford responded

Hi Marianne, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 11, 2022

Patience, customer values, and ethically sound is the way I would describe Tri County Ford! More

by Hamiltoncaleb99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation Reputation, Nathan Hall, Todd Isenberg
Mar 13, 2022 -

Tri-County Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2022

One of the better car buying experiences I've had, Nathan was helpful, no pressure, took care of business. More

by swcoomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Hall
Mar 20, 2022 -

Tri-County Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 27, 2022

Love love love my buying experience with Tri County Ford! Every single person that handled our buying experience were so friendly,helpful and went out of their way to make the sale a very awesome experience. More

by Patricia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara and Ryan, Jennifer Glass, Ryan Burton, Reputation Reputation, Jessica Walker, Todd Isenberg
Feb 28, 2022 -

Tri-County Ford responded

Hi Patricia, we are very happy to have provided you with such a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

February 25, 2022

We just bought our 2nd vehicle from Tri-County Ford and probably won't go elsewhere next time we are in the market. Both times, we've had a great experience. We've bought through various dealers in the Lou More

by happycamper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Heffernan
Feb 27, 2022 -

Tri-County Ford responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

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