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Tri-County Ford

Buckner, KY

4.9
683 Reviews

4032 Commerce Pkwy

Buckner, KY

40010

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Showing 683 reviews

March 20, 2023

Excellent dealership! They always take good care of my car and customer service is very good. It's worth the extra drive to this dealership. More

by hollybloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky, Reputation Reputation, Jordan Soards
Mar 20, 2023 -

hollybloom responded

Always a good experience. It's worth the extra drive to you dealership.

March 17, 2023

Service was great replacing wiper switch and another part very fast. Definately had to accommodate me Thanks for all your help!! More

by Rosemarys9198
Recommend Dealer
Yes
Employees Worked With
Rick Soards, Jordan Soards
Apr 05, 2023 -

Tri-County Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

March 15, 2023

Scott Heffernan is great to work with and help me find my car. He explained features of the car. He explained ford pass and even helped me get the app on my phone. Thank you Scott More

by dvs329
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Scott Heffernan
Mar 22, 2023 -

Tri-County Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tri-County Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 12, 2023

Excellent Customer Service, Great Sales Team, Great Service Department. If you want a dealership that will take care of you this is the to use! More

by Robert.Warren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation Reputation, Scott Heffernan, Todd Isenberg, Tiffany Martin, Jordan Soards
Mar 19, 2023 -

Tri-County Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 11, 2023

My sales representative, Joshua Betz, was professional and efficient. My 2nd F150 purchased from TriCounty. More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Betz
Mar 17, 2023 -

Tri-County Ford responded

Hi Greg, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!

February 25, 2023

Outstanding service from the dealership staff and mechanic teams. I truly enjoy each visiting to Tri-County Ford Dealership located in Buckner KY, because the facility is always very clean and teams More

by mslittles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Monroe, Harlan Logsdon, Rick Soards, Jordan Soards, Jon Hehemann
Mar 01, 2023 -

Tri-County Ford responded

Mslittles, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

February 25, 2023

Sales and Management was excellent to work with. I order a 2023 Ford Explorer King Ranch and delivered in 2 months. Great Job Guys! More

by GMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Fred, Todd Isenberg, Josh Betz
Mar 01, 2023 -

Tri-County Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 13, 2023

Brought my F150 in for an oil change and tire rotation. Great work in a timely fashion. More

by de.moore
Recommend Dealer
Yes
Employees Worked With
Jon Hehemann
Feb 28, 2023 -

Tri-County Ford responded

Hi De.moore, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

February 07, 2023

I have purchased several vehicles from Tri-County Ford. There sales and service staff have been excellent! Service manager Rick always helpful when getting my vehicles serviced. Simply make an appointment More

by Richard.werner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Soards
Mar 01, 2023 -

Tri-County Ford responded

Richard.werner1, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 27, 2022

Terrible experience. Wouldn’t let me charge my car for 20 minutes so I could get home safely to my children. Only ford vehicles allowed to use their charger. Will never p More

by raiders_fan
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Tiffany , John Haupt, Paul Settles
Dec 29, 2022 -

Tri-County Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (866) 417-0262 and we will do our best to make things better. We hope to hear from you soon.

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