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Tri-County Ford

Buckner, KY

4.8
677 Reviews

4032 Commerce Pkwy

Buckner, KY

40010

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Showing 677 reviews

February 25, 2023

Outstanding service from the dealership staff and mechanic teams. I truly enjoy each visiting to Tri-County Ford Dealership located in Buckner KY, because the facility is always very clean and teams More

by mslittles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Monroe, Harlan Logsdon, Rick Soards, Jordan Soards, Jon Hehemann
Mar 01, 2023 -

Tri-County Ford responded

Mslittles, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

February 13, 2023

Brought my F150 in for an oil change and tire rotation. Great work in a timely fashion. More

by de.moore
Recommend Dealer
Yes
Employees Worked With
Jon Hehemann
Feb 28, 2023 -

Tri-County Ford responded

Hi De.moore, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

February 07, 2023

I have purchased several vehicles from Tri-County Ford. There sales and service staff have been excellent! Service manager Rick always helpful when getting my vehicles serviced. Simply make an appointment More

by Richard.werner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Soards
Mar 01, 2023 -

Tri-County Ford responded

Richard.werner1, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 27, 2022

Terrible experience. Wouldn’t let me charge my car for 20 minutes so I could get home safely to my children. Only ford vehicles allowed to use their charger. Will never p More

by raiders_fan
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Tiffany , John Haupt, Paul Settles
Dec 29, 2022 -

Tri-County Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (866) 417-0262 and we will do our best to make things better. We hope to hear from you soon.

December 14, 2022

Went above and beyond to take care of me ! Super happy with my trade deal and they worked around me and my schedule! More

by mnlowder02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Settles, Nathan Hall, Josh Betz
Dec 16, 2022 -

Tri-County Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 29, 2022

Scott and the team at Tri-County were helpful along the entire EV ordering process. While facing unprecedented supply chain induced issues, Tri-County kept us updated and never set unrealistic expectations More

by Takachas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harlan Logsdon, Scott Heffernan
Nov 30, 2022 -

Tri-County Ford responded

Hi Takachas, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 23, 2022

Like the truck, was mislead by salesman, but lifetime power train warranty was worth it More

by daddydave0756
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Davis
Oct 28, 2022 -

Tri-County Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (866) 417-0262 and we will do our best to make this better. We hope to hear from you soon.

Oct 28, 2022 -

daddydave0756 responded

The (866) 417-0262 number you have is a spam number for medical devices. BUY YOUR NEXT CAR FROM A DIFFERENT DEALER!!!

October 20, 2022

I just recently purchased a Bronco Wildtrak with Tri County and my sales rep Mark Monroe was great. They were honest and straight forward the entire process. I have also ordered parts and had servic More

by Jwhaley25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Monroe
Oct 28, 2022 -

Tri-County Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 17, 2022

Josh W. made the buying process quick and stress free. We will definitely be back for future purchases. More

by WhitC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Walsh
Oct 20, 2022 -

Tri-County Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

September 29, 2022

Scott Heffernan was great helping with the buy of F150. I would buy from him again More

by joshchizm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Heffernan
Oct 03, 2022 -

Tri-County Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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