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Tri-County Ford
Buckner, KY
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Things to know before you buy: The sale was made initially because the warranty for the used vehicle included the drive train as long as we own the car and get service done at Tri County. We didn't initially because the warranty for the used vehicle included the drive train as long as we own the car and get service done at Tri County. We didn't find out that the warranty began 90 days after we owned it, until we were signing the sale papers. There was only one key fob, was told the price of the second, and we offered to pay for half, which was $115, which we did. Didn't know that Sirius XM came with the car until we'd had it for 2 1/2 months, and Sirius called us to renew. They wouldn't give us the free time we'd already missed. Windshield washers didn't work, which we didn't know until we needed to use them. One was actually broken. We had those repaired at our time and expense. When we called Tri County to complain about this, they did said they were sorry, but did not offer any compensation. More
Rickey in service was great. He worked me in without appt. Had new battery in my f150 in less than 30 min. Service is always great and quick. He worked me in without appt. Had new battery in my f150 in less than 30 min. Service is always great and quick. More
Josh very helpful and easy to deal with. The only surprise was a $250 Salesperson Compensation fee added to the purchase price. I was not expecting that fee and I didn't notice it until af The only surprise was a $250 Salesperson Compensation fee added to the purchase price. I was not expecting that fee and I didn't notice it until after completing the sale. More
our salesperson was the best He made sure that everything was done efficently and we were in and out fast our car was washed and cleaned could not ask for any better service from our salesperson B everything was done efficently and we were in and out fast our car was washed and cleaned could not ask for any better service from our salesperson Brandon Davis. i would highly recommend him and this dealership More
Satisfied with all we dealt with. Business was very good. One complaint, was give only one fob when 2 come with car Nathan was great !!!! Thxx Business was very good. One complaint, was give only one fob when 2 come with car Nathan was great !!!! Thxx More
Scott Heffernan was amazing to work with. He understands the pressure of buying a new car.and knew when to allow a think break and knew when to come back to address concerns. I would recomm He understands the pressure of buying a new car.and knew when to allow a think break and knew when to come back to address concerns. I would recommend that you seek him out when going to buy a new car. More