Tri-City Subaru - Service Center

Excellent service as always! In and out in no time. Would recommend Tri city to anyone. In and out in no time. Would recommend Tri city to anyone. More

Takes car in right away ,explains what will be done Service provider Ringo contacted me by text Just good service done Service provider Ringo contacted me by text Just good service More

This dealership is first rate in all aspects - sales, customer service, service! This is my 5th car I have purchased from them. I will always go back to them. Kudos to all! customer service, service! This is my 5th car I have purchased from them. I will always go back to them. Kudos to all! More

Dealership always willing to listen to problems/concerns; Lindsey was very knowledgeable, friendly and willing to assist with those. Lindsey was very knowledgeable, friendly and willing to assist with those. More

This is my second time trying to write this review. My first attempt was kicked off. Was it because the review was not favorable? Anyway here it goes again. I scheduled an oil change/tire rotation and My first attempt was kicked off. Was it because the review was not favorable? Anyway here it goes again. I scheduled an oil change/tire rotation and state inspection for my Subaru Crosstrek. I was told it would take about 1 1/2 hours. Because I didn’t want to sit in the waiting area when I could be doing errands I asked if I could have a courtesy car. That request was approved. I set up an appointment for 10 AM. I dropped my car off and picked up the courtesy car at the appointed time. I was actually running errands and was gone for 2 1/2 hours. I thought it was strange that I never got a callback. When I left the dealership at 10 AM my car was in the garage. When I returned at 12:30 my car was in the parking lot. I went into the office to drop off the courtesy car keys and get my keys and pay the bill. I was told that nothing had been done to my car yet. I was floored about that. I dropped the car off to have it serviced and for some reason they thought because I took a courtesy car that they had the car for the entire day. That was not the understanding on my part. I asked if they could at least put an inspection sticker on it. I was told no that they were other cars in front of mine. Total lack of customer service!I have spent a lot of money at Tri-City Subaru. I’m not sure that I will ever go back there again for service. There was absolutely no customer service! More

The free annual inspection is extremely convenient. I've got no reason to take my car anywhere else. I've got no reason to take my car anywhere else. More

I have used this dealership for several years and can highly recommend it. My Subarus have always been kept in the best condition. highly recommend it. My Subarus have always been kept in the best condition. More

Excellent service. Minimal waiting time. Coffee was excellent. No problems so far. Blah, blah, blah ( just needed to get 15 words) Minimal waiting time. Coffee was excellent. No problems so far. Blah, blah, blah ( just needed to get 15 words) More

Their service department is pleasant and efficient every time I visit. They always solve my problems and get me back on the road time I visit. They always solve my problems and get me back on the road More

We couldn't be happier with the service department at this dealership. They are friendly, knowledgeable and helpful. this dealership. They are friendly, knowledgeable and helpful. More