Tri-City Subaru - Service Center

Tri-City Surbaru in Somersworth, New Hampshire provides first-rate service from friendly professional staff. first-rate service from friendly professional staff. More

People are friendly, they know what they doing, plus it's a good place to bring your car. a good place to bring your car. More

Tri-City Subaru in Somersworth, New Hampshire, is unquestionably the best automotive dealership that I have ever encountered. The service department is extremely efficient and well-organized, with fr unquestionably the best automotive dealership that I have ever encountered. The service department is extremely efficient and well-organized, with friendly and knowledgeable staff. All the service desk employees are wonderful, especially Lindsey. I have now purchased two Subarus at Tri-City and commend Josh Kidd in the sales department for his knowledge and willingness to spend ample time to make sure that the customer is well-versed in the operation and features of the cars he sells. Even Tri-City's website is excellent! More

An exemplary dealership, friendly, timely, accessible superior work, and great help when you needed it superior work, and great help when you needed it More

The salesgirl promised a $25 discount for installation of a remote start- she lied when I had the service done; said she never said it. In two service appointment's I have experienced: They said I could h a remote start- she lied when I had the service done; said she never said it. In two service appointment's I have experienced: They said I could have a loaner and then when dropping my car off, told me I was too young (under 25). They didn’t show me how to use my new remote, I had to confirm with a random worker in the parking lot. They forgot to pick me up at the designated time so I could get my car, causing me to miss a meeting. They wanted to charge me for my “first free oil change”. They returned my car to me with an inspection sticker and the rubber gasket around my (certified and extra warrantee) windshield wasn't attached. They slapped it back on and told me it’s going to be $330 to replace it, “if it falls off again”. Don’t waste your time or money on “service” OR the extra “bumper to bumper warranty”. I regret everything about doing business with Tri City Subaru. More

The dealership has met my customer needs both in sales and service with ease of my concerns and service with ease of my concerns More

The salesman that I purchased my vehicle from was excellent. However, I've been to the service department on two occasions since my purchase and have felt uncomfortable with the young woman at the d excellent. However, I've been to the service department on two occasions since my purchase and have felt uncomfortable with the young woman at the desk. I was treated with indifference and not kept informed about the progress of the service. One and half hours for an oil change is unacceptable, especially with the service desk giving you an attitude. More

Al always my service experience was great. Everyone is friendly and helpful. My car is always finished on time, and it's always fixed right the first time. Everyone is friendly and helpful. My car is always finished on time, and it's always fixed right the first time. More

Allison, who I worked with throughout was excellent. She communicated things promptly, was professional, and and was excellent all around. My issue is that I brought my vehicle in, got several thousan She communicated things promptly, was professional, and and was excellent all around. My issue is that I brought my vehicle in, got several thousands of dollars worth of work done, and had to immediately come right back with similar issues the day after bringing the car home. No loaner vehicles were available so I had to wait for several hours at the dealership while more work was done. This happened once previously where work was done and I had to bring the vehicle back, which is frustrating. More

Seven year customer last experience never going back terrible service rude disrespectful manager rate poor terrible service rude disrespectful manager rate poor More