Tri-City Subaru - Service Center

We had several issues with our 2002 Forester and had difficulty getting those issues resolved with another dealer. Sue was able to get us an immediate appointment. She and the mechanics quickly and co difficulty getting those issues resolved with another dealer. Sue was able to get us an immediate appointment. She and the mechanics quickly and correctly identified the problems and fixed them promptly. The service and responsiveness were outstanding. We would recommend this service to others, and we have already done that. More

The Tri-City Subaru service department goes above and beyond when it comes to customer service. It is very hard to find good customer service people today so when you do find them you appreciate them ve beyond when it comes to customer service. It is very hard to find good customer service people today so when you do find them you appreciate them very much. On one of my visits to drop my car off for repair I misplaced my cellphone. I called the service department to see if I left it on the counter. No luck! Joe offered to go out to my car to look and see if I left it in there. He searched my car from top to bottom but did not find my phone. Later on I remembered where I put it... Kudos to Tri-City Subaru for everything that you do! More

Over the years I have been involved in the purchase abd Over the years I have been involved in the purchase abd service of hundreds of vehicles. About 15 years ago I was in the market for an all wheel dri Over the years I have been involved in the purchase abd service of hundreds of vehicles. About 15 years ago I was in the market for an all wheel drive sedan and visited a number of dealerships representing several manufacturers.Of the 3 Subaru dealers I visited Tri City stood head and shoulders above the rest.In purchasing a vehicle the true test comes only with time. In every instance Tri City has exceeded my expectations. This relationshir has procuced a dozen additional sales and I would not even consider another dealer or manufacturer. More

They go far beyond the call of duty. They are friendly, get to know you and make you feel welcome when you come in. In terms of service, they let you know of things that you might expect in the future by d get to know you and make you feel welcome when you come in. In terms of service, they let you know of things that you might expect in the future by doing free check-ups during the year. They try to save you money by giving you options, but always tell you what isn't safe. In addition, they give a 10% discount to older folks. We very much appreciate their care More