Tri-City Subaru - Service Center

Our family has been customers of Tri-City Subaru for many years. Recently, after purchasing our 4th vehicle from this dealer, I decided to have a remote car starter and trailer hitch installed. Sue in the years. Recently, after purchasing our 4th vehicle from this dealer, I decided to have a remote car starter and trailer hitch installed. Sue in the service department scheduled the work and arranged for me a loaner vehicle. The work was completed much sooner than expected; I picked up my car the following morning. It’s the quality workmanship of the service crew, the swiftness of the work performed, and the thoughtfulness of Sue that has and will continue to keep me and my family returning to Tri-City Subaru. More

Fair, honest, affordable, and they stand behind their work ... what else do you need? Scheduling appointments always seems to be a breeze. We Have never felt pressured or scammed like some other garages. work ... what else do you need? Scheduling appointments always seems to be a breeze. We Have never felt pressured or scammed like some other garages. Each appointment is followed up by a call to insure customer happiness. More

The service department is always incredibly responsive, honest about the car's needs, great about offering loaner cars. They have gone above and beyond for me on more than one occasion. I will continue goi honest about the car's needs, great about offering loaner cars. They have gone above and beyond for me on more than one occasion. I will continue going to Tri City Subaru as long as I am in reasonable driving distance. More

I've been a fairly long-time Tri-City service customer, having purchased two new Outback Wagons from the dealership during the past nine years, as well as having had a privately purchased used Subaru sedan having purchased two new Outback Wagons from the dealership during the past nine years, as well as having had a privately purchased used Subaru sedan serviced by the dealership. I've found that the professionals in the Service Department have consistently treated me extremely well, and that I can rely on them to provide me with the very best of service. I have complete trust in their judgement and the work that they perform. More

I swore off dealerships years ago until I met Clyde and Tri-City. Not only was the service way above my expectations, their workmanship and mechanic were really superb. Tri-City Subaru now has ALL of my Tri-City. Not only was the service way above my expectations, their workmanship and mechanic were really superb. Tri-City Subaru now has ALL of my service/repair business and I look forward to purchasing my next car from them as well. Clyde "went to bat for me" regarding an out-of-warranty problem and his effort saved me considerably; SOA paid for the work. In addition, my service records indicated I was being charged for work that was never performed (Valvoline Instant Oil Change of Portsmouth, NH). I can't say enough good things about Clyde and the dealership. They restored my faith in working with a dealership and highly recommend them for service and sales. A VERY SATISFIED CUSTOMER, Daniel Sokol Dover, NH More

I needed some major work done on my car, and have had bad experiences in the past with other dealer service departments. Elsewhere in the past, I had been treated rudely, as if I was a stupid female, and the experiences in the past with other dealer service departments. Elsewhere in the past, I had been treated rudely, as if I was a stupid female, and the car was never done when they promised. At Tri-City, I was treated with respect and humor, and my car was ready and waiting for me at the front door when I got there. Sue was wonderful. More

I can't say enough good things about tri-city subaru. Whenever I go to tri-city subaru, I always get A+ service. The staff always is friendly (greets you with a smile, opens the doors for you, etc.) When Whenever I go to tri-city subaru, I always get A+ service. The staff always is friendly (greets you with a smile, opens the doors for you, etc.) Whenever I need to get my car serviced, the service advisors are excellent about informing you about what the problem and solutions are. It is also very convenient to schedule a service appointment - and if you schedule an appointment and don't want to wait, they are great about letting you use a loaner car or giving you a ride somewhere. I highly recommend tri-city subaru if you are looking for excellent service. More

This was a great experience -- the service was fast and courteous, and it cost much less than I had been quoted elsewhere. They found the problem right away -- at the fierst place I went, it took 3 visits courteous, and it cost much less than I had been quoted elsewhere. They found the problem right away -- at the fierst place I went, it took 3 visits before they finally diagnosed it correctly. I would reccomend this service department to anyone. Sue took great care of us! More

Seven years ago, Steve Diamond was a wonderful person to work with when I purchased my Subaru Legacy wagon. However, all of my contact since then has been with the Service Department which was "OK" until I work with when I purchased my Subaru Legacy wagon. However, all of my contact since then has been with the Service Department which was "OK" until I had an incident which necessitated my switching to another repair shop. A second major incident led me back to Tri-City Subaru and to Sue Monahan in the Service Department, who had not been with Subaru when I had gone there previously. Sue is a miracle!! She has been extremely knowledgeable, professional, understanding and kind. Since I have been dealing with her, it is a distinct pleasure to have my car serviced. Tri-City Subaru is most certainly blessed to have acquired her on their staff. I have recommended Sue and her department to several people and will continue to do so. Thank you. More

I had to bring my car in for a checkup. Some time before I had on two occasions hit potholes very hard and knew I had damaged my rims. I then told Sue I had a balance problem along with the normal checkup. I had on two occasions hit potholes very hard and knew I had damaged my rims. I then told Sue I had a balance problem along with the normal checkup. Just a short but reasonable time later she said my car was ready. She then told me about the rims which of coarse I already knew and said I might want to replace them. Whats important here is that she didn"t pressure me into getting rims immediately and that the balance problem was fixed the prices reasonable and I was on my way. This is not the first time I have been satisfied and probably won't be the last I'm sure. I know when I need new tires I will probably get new rims. I will go no where but Tri-city Subaru for the tires and rims, I don't want just anyone working on my car they are the experts onall-wheel drive and more importantly its how I have been treated thus far. Thank you Tri-city Subaru. More