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134 Reviews of Tri-City Subaru - Service Center
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March 08, 2025
Terrible, unknowledgeable and unprofessional staff. I brought my Subaru I had purchased from them in because a check engine light was on. I had checked the code reading before bringing it in and knew w I brought my Subaru I had purchased from them in because a check engine light was on. I had checked the code reading before bringing it in and knew what was wrong with it, I told them when I dropped it off. They then proceeded to keep it for over a week, I called often and on the occasions that anyone picked up they didn’t have any updates. When they finally told me to come back in to pick it up they told me what was wrong with it, which was the same thing I had already told them the week prior, and then they try to charge me nearly $200 in a diagnostic fee. When I argued this they became very unprofessional and told me to never come back there again. AVOID THIS STEALERSHIP AT ALL COST. More
by cz1008
August 03, 2024
The staff is polite and they’re usually close to approximate time estimated for completion of the service. My only complaint is that I often receive coupons soon after the service has been done incl approximate time estimated for completion of the service. My only complaint is that I often receive coupons soon after the service has been done including a more expensive service recommended in the first 36,000. More
by Dmd
Employees Worked With
Lindsey Stengele
July 27, 2024
Lindsay did an outstanding with our car she worked with the insuranc company and got it bacj to where it was. A big thanks to her. Paul Tabory the insuranc company and got it bacj to where it was. A big thanks to her. Paul Tabory More
by patabory
Employees Worked With
Lindsey Stengele
July 13, 2024
First oil change & checkup for 2024 Forester Touring. Multi- check and oil change completed in a timely fashion. Young gentleman (Alex), in the parts dept, answered my questions concerning my new vehicle Multi- check and oil change completed in a timely fashion. Young gentleman (Alex), in the parts dept, answered my questions concerning my new vehicle. The complete staff was professional and the dealers facility made my wait relaxing. Highly recommend! More
by wscautr
Employees Worked With
Alex Shervanian, Lindsey Stengele
June 23, 2024
Tri-City Subaru is best dealership I've ever dealt with! My last experience with them I had issues with my Bluetooth. Brent at the service desk and Victor a service technician went above and beyond to figur My last experience with them I had issues with my Bluetooth. Brent at the service desk and Victor a service technician went above and beyond to figure out the issue. Kudos to those two gentlemen and your dealership!!! More
by trippe.orr
Employees Worked With
I didn't deal with anyone listed
