136 Reviews of Tri-City Subaru - Service Center
My husband and I had our 2024 Subaru Forester towed in on Saturday July 19 2025. Our car would not start and steering wheel was locked up. Ringo was the service guy we dealt with and was very pleased with ho Saturday July 19 2025. Our car would not start and steering wheel was locked up. Ringo was the service guy we dealt with and was very pleased with how professional he was with us. . I would recommend tricity Subaru to anyone. Jessica Miller More
I love my Crosstrek! Sending appreciation to the Tri-City Subaru Service Dept. and to Bret, who took the time and care to work with the insurance co. of my Extended Warra Sending appreciation to the Tri-City Subaru Service Dept. and to Bret, who took the time and care to work with the insurance co. of my Extended Warranty for necessary repairs: Thank You! More
Terrible, unknowledgeable and unprofessional staff. I brought my Subaru I had purchased from them in because a check engine light was on. I had checked the code reading before bringing it in and knew w I brought my Subaru I had purchased from them in because a check engine light was on. I had checked the code reading before bringing it in and knew what was wrong with it, I told them when I dropped it off. They then proceeded to keep it for over a week, I called often and on the occasions that anyone picked up they didn’t have any updates. When they finally told me to come back in to pick it up they told me what was wrong with it, which was the same thing I had already told them the week prior, and then they try to charge me nearly $200 in a diagnostic fee. When I argued this they became very unprofessional and told me to never come back there again. AVOID THIS STEALERSHIP AT ALL COST. More
The staff is polite and they’re usually close to approximate time estimated for completion of the service. My only complaint is that I often receive coupons soon after the service has been done incl approximate time estimated for completion of the service. My only complaint is that I often receive coupons soon after the service has been done including a more expensive service recommended in the first 36,000. More
Lindsay did an outstanding with our car she worked with the insuranc company and got it bacj to where it was. A big thanks to her. Paul Tabory the insuranc company and got it bacj to where it was. A big thanks to her. Paul Tabory More
First oil change & checkup for 2024 Forester Touring. Multi- check and oil change completed in a timely fashion. Young gentleman (Alex), in the parts dept, answered my questions concerning my new vehicle Multi- check and oil change completed in a timely fashion. Young gentleman (Alex), in the parts dept, answered my questions concerning my new vehicle. The complete staff was professional and the dealers facility made my wait relaxing. Highly recommend! More