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Tri-City Subaru
Somersworth, NH
381 Reviews
The Tri-City operations in Somersworth NH originated back in 1965 by Rene Plante. The Subaru franchise was acquired in 1977 and was one of the original Subaru dealers in New England. Rene's sons Roger, Ken, and Steve Plante were involved in the operations from a young age and eventually took over as the second generation of ownership. Representing the third generation of family management is Jordan Plante who joined the operations in 2015 and progressed thru the dealerships to his current role as General Manager. Rene and family always wanted to be more than just a car dealer. They operated the business with many long-term employees, a high level of integrity and community involvement. Rene believed that it was the community that fueled the success of the business and that it was only right to return that with goodwill with community involvement and Tri-City continues to operate with those original philosophies today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 381 reviews
April 03, 2010
I must say, it was a pleasure to have worked with Ryan Gendron from TriCity Subaru. Trying to buy anything over the phone, from another state, can be a little stressful...especially when it's a new car of Gendron from TriCity Subaru. Trying to buy anything over the phone, from another state, can be a little stressful...especially when it's a new car of this quality/expense. Ryan personally impressed me with his friendly personality and his drive (no pun intended), to make this deal happen TO BENEFIT ME, THE CUSTOMER. That really meant a lot. He didn't pressure me and understood that I was trying to provide my loved one with the best possible solution for her needs (we run a private self-financed dog rescue with 10 dogs currently). During this genuinely painful economic climate, where I'm trying to save every possible penny so as to afford our staggering vet bills, he truly went shockingly above and beyond by going $200 BELOW the other guy's "rock bottom" price (which they in turn felt obligated to match thanks solely to TriCity). Had it been my car, my decision, and my money I would've purchased from TriCity based on principle alone. However, I was the guy to facilitate the deal, not pull the trigger. I realize it's easy for me to say I would've purchased from you, my preferred dealership, when I don't have to worry about the travel distance when looking to establish a relationship for future routine services. In the end, it was the convenience of locality that was the deciding factor. I want to let Ryan, his sales manager Jason, and the entire TriCity Subaru family know that he showed outstanding customer service, initiative, and efficiency in trying to make this deal happen. I thank him for his time, patience, and professionalism. If I know of anyone looking for a Subaru I will absolutely recommend TriCity and most especially, Ryan Gendron. My sincere thanks, John from MA More
by 2010forester
Employees Worked With
Ryan Gendron, Robert Arthur
