Tri-City Subaru

The service department staff is very friendly and makes sure that they understand the customer's needs. On my last visit, my car needed an oil change and tires rotated. When Sue told me my car was ready, sure that they understand the customer's needs. On my last visit, my car needed an oil change and tires rotated. When Sue told me my car was ready, she noted that my tires had uneven wear. I left and heard a funny noise, so I called back and Sue told me to turn around and bring my car back. She and I went for a ride, but not until she had asked one of the service technician's to wait. After our ride, she told me that she felt the noise was due to the uneven wear of my tires, but that if it didn't go away after a couple of weeks, and I was still bothered by the noise, to come back. I have known Sue and Joey for many years (they serviced my previous car for 12 years) and feel confident in their advice and know that they will do all that they can to make sure that I am satisfied with the work that their service department does for me. More

Over all everyone was very honest.We appreciate the dealership calling for follow up on our satisfaction.Also happy with the service department for taking care of a few requests we had, and fixing the dealership calling for follow up on our satisfaction.Also happy with the service department for taking care of a few requests we had, and fixing the minor problem with valve stems. Tri city made buying a certified car feel like it was brand new. More

Right from the initial visit, Eric has been very Right from the initial visit, Eric has been very curteous, polite and professional. I received the same great service from Joe on Eric's day off. I Right from the initial visit, Eric has been very curteous, polite and professional. I received the same great service from Joe on Eric's day off. I also found the management(Roger, Craig, and Andy),to be very professional and great to deal with. I would not hesitate to recommend this dealership to anyone looking to purchase either a new Subaru, or one of the many fine previously owned vehicles on their lot. More

I not only got to this dealership for all my vehicle service work, but I buy all my vehicles here too. It's the Tri-City Subaru FAMILY! I have always found the staff here to be very personable and hel service work, but I buy all my vehicles here too. It's the Tri-City Subaru FAMILY! I have always found the staff here to be very personable and helpful in every way. I can truly trust their diagnosis and remedy for keeping my vehicles in great shape. Kudo to the entire service team, including all those behind-the-scenes awesome mechanics!!! More

The people are friendly and considerate. The personal service is great as I need a ride to work when I leave my Outback. They pick me up from work the time I request. The work is done well. They answer a service is great as I need a ride to work when I leave my Outback. They pick me up from work the time I request. The work is done well. They answer any questions that I have.Nothing further needs to be said, as Tri-City Subaru is a wonderful dealership with which to do business. More

I've had Subaru's before and had a moment in life and Leased an x3 BMW. Once my lease was coming due I heard that Joey was the service manager at Tri-City so I went back to the Subaru! Best move I've mad Leased an x3 BMW. Once my lease was coming due I heard that Joey was the service manager at Tri-City so I went back to the Subaru! Best move I've made. Joey's the best and Sue is great too. Very informative, keeps you updated and is extremely knowledgeable. I just went in for my free inspection and while there she said there was a recall that just came out and asked if I wanted to get this checked now. Sure, all ok, an extra 15 minutes and great peace of mind. I'm extremely happy w/my outback and know they have my best interest. Thanks guys!! More

The service at this dealership has been impeccable. The work has been accomplished perfectly, scheduled at a the most convenient time for the customer, and all handled in a friendly way. To put the icing o work has been accomplished perfectly, scheduled at a the most convenient time for the customer, and all handled in a friendly way. To put the icing on the cake, the cost is very competitive. I have never had to return a vehicle for a faulty service complaint. More

From the moment we entered the dealership we were made to feel welcomed. We were treated fairly and with respect by Craig, the salesman and Jason, the sales manager. We had a few miner problems which wer feel welcomed. We were treated fairly and with respect by Craig, the salesman and Jason, the sales manager. We had a few miner problems which were quickly resolved. I would enthusiastically recommend Tri City Subaru to anyone. More

My visit to Tri City was for a regular scheduled maintenance. I got a reminder call before my visit. I was greeted by a friendly lady and told what needed to be done. I had a problem with a tire maintenance. I got a reminder call before my visit. I was greeted by a friendly lady and told what needed to be done. I had a problem with a tire that seemed to have a slow leak and she added that to the service. Everything was perfect and I was pleased with the polite friendly people. More

The crew at Subaru is friendly, knowledable, and competant. I have bought four cars at Tri City and have loved all of them. When I bring in a car for service it is handled quickly an professionaly competant. I have bought four cars at Tri City and have loved all of them. When I bring in a car for service it is handled quickly an professionaly. The sales crew is attentive but not pushy. This makes buying a car a comfortable experience. Carol Allen More