Tri-City Subaru

I had a very positive experience purchasing my most recent Subaru from Tri-City. I found Matt Dugal to be informative, helpful, and patient as I made up my mind. As a fairly inexperienced car buyer, recent Subaru from Tri-City. I found Matt Dugal to be informative, helpful, and patient as I made up my mind. As a fairly inexperienced car buyer, it was important to me that my dealer not rush me into making a decision, and I felt Matt provided that for me. I would definitely recommend Tri-City, and especially Matt Dugal, to others interested in buying a car. More

This dealer responded to my internet query quickly. From the moment I walked in the door, I was treated with courtesy and respect. When I explained what I was looking for, Joe focused on giving me what I w the moment I walked in the door, I was treated with courtesy and respect. When I explained what I was looking for, Joe focused on giving me what I wanted without trying to get me to "up-grade" and spend more. I also received the best price immediately, unlike the other dealers I visited that wanted to play games with the price. After going to several other dealers, I came right back to Tri-City with my check book and bought exactly what I wanted. Joe and the other dealer staff were professional and took all the expected pain out of this car-buying experience. I would recommend Tri-City Subaru to everyone. More

I'll start with the "why." After the transaction for my vehicle was complete, I noticed a series of significant scratches on my car. Jim and the rest of the staff ensured that this issue transaction for my vehicle was complete, I noticed a series of significant scratches on my car. Jim and the rest of the staff ensured that this issue was dealt with appropriately. I was able to schedule a convenient appointment with an affiliated body shop immediately. Since I'm not yet 25 and couldn't take a loaner car to work for a couple days, Jim volunteered to drive me to work off the clock at 6:45 AM. Ultimately, Jim and the staff got the job done hastily, thoroughly, and free of charge. In addition to providing extensive and convenient maintenance I never felt as though Jim was trying to sell me down the river. He is a realist and believes in his product. He'll let you test drive your car of interest alone and thus you won't have to feel awkward about unleashing the car. I was able to run the car through a gambit of my own quality assessments without any dealer bias. I stand by my statements about Jim Kearns and the staff at Tri-City Subaru. Employees there are friendly, knowledgeable, and they hold themselves accountable. More

Very happy with our experience. We would definitely recommend this dealership to others!!! Everyone we dealt with went out of there way to help us! recommend this dealership to others!!! Everyone we dealt with went out of there way to help us! More

The dealership has a great selection of new and used vehicles. The sales staff is friendly and informative. The process of purchasing the vehicle was honest and straightforward. The price of the vehicle vehicles. The sales staff is friendly and informative. The process of purchasing the vehicle was honest and straightforward. The price of the vehicle was very competitive. I left the dealership with the vehicle I wanted feeling as though I had been treated fairly and respectfully. I would definitely purchase another vehicle from this dealer. More

Robert answered all my questions very professionally. Got my Impreza for the price I wanted to pay for a month. From test driving to driving the car home was less than 2 hours. That was the best part. Got my Impreza for the price I wanted to pay for a month. From test driving to driving the car home was less than 2 hours. That was the best part. More

Not only did they work as a team, but the helped provide the best car buying experience. They told me they would beat a competitors price, and not only did they beat the price, but instead they demolished the best car buying experience. They told me they would beat a competitors price, and not only did they beat the price, but instead they demolished it. I WILL be recommending them to everyone I know who is in search for a new car. More

We were looking for a very specific car to meet our needs and Tri-City had just what we wanted. The sales and finance team worked quickly to help us drive away in our Certified Pre-Owned Forester within just and Tri-City had just what we wanted. The sales and finance team worked quickly to help us drive away in our Certified Pre-Owned Forester within just a few hours. This is the second time we've bought from Tri-City (bought a CPO Impreza a couple years ago), and I would highly recommend checking them out first if you are looking for a dependable car and want to work with friendly, professional staff. We've had no problems with the Impreza so far other than regular maintenance, and although we've only had the Forester a short time, it's exactly what we were looking for and we are very happy with our purchase. More

We visited Tri City Subaru for annual service to my wifes' Forester and while there I inquired re; used SUV inventory as I was contemplating replacing my 13 year old Explorer. I met Robert and asked th wifes' Forester and while there I inquired re; used SUV inventory as I was contemplating replacing my 13 year old Explorer. I met Robert and asked that he keep me informed if new inventory came in that would suit my wants. He did call a few days later with news that a trade in had just arrived that might interest me. In the meantime I had visited nearby dealers and had a unit I was interested in at another location and had searched the web for anything in NH that would be of interest also. I was totally disappointed with what I was seeing in terms of phony prices and comeons, confusing web sites etc.In addition to our current Forester, we have done business with Tri City Dodge many times over the years and have come to know and respect the Ownership family and staff. So, I went to see what Robert had come up with and although that vehicle did not fill the bill for me we came to an agreement on another trade in Forester that had also just come into the shop. As expected Robert and the whole staff made the purchase so comfortable and unlike most other auto sales experiences that I and others have witnessed. A week after the sales was completed Robert called to get my reaction to the car and did I have any troubles or complaints with the vehicle. I mentioned a couple of items that I was concerned with and before the phone conversation was over , I was talking with Susan and had a service appointment for the next week which went without a hitch, the items were corrected in a very short time compliments of the dealership. Needless to say another VERY SATISFIED Tri City Subaru customer More

I checked with some other dealers in my immediate area and no one had many vehicles on their lots. I decided to check further away and found that Tri-City had the best assortment of new vehicles to pick and no one had many vehicles on their lots. I decided to check further away and found that Tri-City had the best assortment of new vehicles to pick from. They went out of their way to make sure I purchased the exact car we wanted with our "must have" options for an unbelievable price. No pressure, friendly and the most relaxed dealership I have ever dealt with. I highly recommend Tri-City and would purchase another Subaru from them. Truly a premier dealership for New Hampshire. More