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Tri-City Subaru

Somersworth, NH

4.7
380 Reviews
The Tri-City operations in Somersworth NH originated back in 1965 by Rene Plante. The Subaru franchise was acquired in 1977 and was one of the original Subaru dealers in New England. Rene's sons Roger, Ken, and Steve Plante were involved in the operations from a young age and eventually took over as the second generation of ownership. Representing the third generation of family management is Jordan Plante who joined the operations in 2015 and progressed thru the dealerships to his current role as General Manager. Rene and family always wanted to be more than just a car dealer. They operated the business with many long-term employees, a high level of integrity and community involvement. Rene believed that it was the community that fueled the success of the business and that it was only right to return that with goodwill with community involvement and Tri-City continues to operate with those original philosophies today.
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195 Route 108

Somersworth, NH

03878

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Showing 380 reviews

January 26, 2022

Easy in and out. Everything done in very timely manner and all service explained great service More

by Nursejanefuzzywuzzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Jan 27, 2022 -

Tri-City Subaru responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Tri-City Subaru team. Drive safely, and we hope to see you back again down the road!

January 25, 2022

Your people are seemingly incompenent and always find ways to extra charge when the the customer isnt around More

by Ron.brush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jan 25, 2022 -

Tri-City Subaru responded

We cannot find a record of anyone by this name in our system. Our service team is highly experienced and includes personnel with decades of automotive background, prior technicians, and customer service managers. We absolutely do not complete any work without customer acknowledgment and approval. If you have any questions about this, let me know. Jordan Plante - General Manager - 603-742-3647

January 18, 2022

Staff is wonderful, service is top notch. Highly recommend. 10/10. I tell people to buy here. More

by rks_80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah N., Staff at service desk
Jan 19, 2022 -

Tri-City Subaru responded

Thank you for taking the time to review us! We are so glad to hear that you are so confident in the Tri-City Subaru team to get the job done. Drive safely, and we hope to see you back again down the road!

January 14, 2022

Very professional and organized. Service reps knowledgeable. Recommend items they felt were needed for safety of vehicle's operation. Spent more $ than I wanted,but have peace of mind for my upco More

by Lenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky,Allie, Service Techs
Jan 14, 2022 -

Lenny responded

Thanx for the Loaner vehicle while my Forester was in for Service.

Jan 14, 2022 -

Tri-City Subaru responded

Lenny, thank you for the glowing review! We strive to deliver seamless and accommodating service, and it is wonderful to hear that this was reflected in your time working with us. We will be sure to let Rocky, Allie, and the team know how much you appreciate their help. Safe travels, and we hope to earn your business again at Tri-City Subaru!

Jan 14, 2022 -

Lenny responded

U R welcomed. Health and Wholeness to you and yours

Jan 14, 2022 -

Lenny responded

U R welcomed. Health and Wholeness to you and yours

December 14, 2021

Great service, employees are professional and nice! They go into detail if the word done on your vehicle and possible work for next service visit! More

by Rfifejoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ringing, Dave
Dec 14, 2021 -

Tri-City Subaru responded

Friendly and professional service is what we strive for! Thank you for the excellent feedback - and we hope to see you back at Tri-City Subaru for your future maintenance needs!

November 23, 2021

Lindsey, at Tri City Subaru, took very good care of me. She put me at ease by explaining what was wrong with my car and how they were going to fix the problem. The staff went out of their way to check th More

by Junkjunkyltk@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lindsey, Robert Arthur
Nov 23, 2021 -

Tri-City Subaru responded

Thank you for the great review! We are so happy to hear that Lindsey went above and beyond to assist with your vehicle and get the job done. We appreciate your support and hope to see you back at Tri-City Subaru down the road!

November 04, 2021

Always a pleasant experience at Tri City.Lindsey is just Always a pleasant experience at Tri City. Lindsey is just wonderful. Professional, welcoming, and friendly. More

by Tc130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey
Nov 05, 2021 -

Tri-City Subaru responded

Thank you for your confidence in Lindsey and the team! It means a lot that you are a happy Tri-City Subaru customer and we hope to welcome you back in the future. Until then, drive safely!

October 29, 2021

Met with Lindsey walking in , from that point all was good, extremely professional, knowledgeable and very pleasant ( almost asked her out ) ! Oil / filter & tire rotation & balance was my concern, wai More

by bghello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey
Oct 29, 2021 -

Tri-City Subaru responded

Thanks so much for taking the time to leave us a review. We're so happy that our team was professional and knowledgeable. See you next time here at Tri-City Subaru.

October 26, 2021

Routine service done quickly. Convenient appt easy to schedule. Fair price. Friendly and professional service. More

by rhcraigrh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri City Subaru Service Team
Oct 27, 2021 -

Tri-City Subaru responded

Thanks for the wonderful review of Tri-City Subaru! We appreciate your confidence in our work and we look forward to taking care of you again down the line.

October 25, 2021

I bought my car in 2017, and have always been pleased with this Dealership. I have always been satisfied with the service and advice that they have given me. More

by LizB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri City Subaru Service Team
Oct 26, 2021 -

Tri-City Subaru responded

We're pleased to hear we continue to provide exceptional service every time you visit. Your confidence in the Tri-City Subaru team means a lot and we look forward to assisting you again next time!

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