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Tri-Cities Chrysler Dodge Jeep Ram
Kingsport, TN
110 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 110 reviews
August 27, 2019
Service on Jeep I had recently purchased a used vehicle that needed a lot of repairs. Josh was very knowledgeable and helped explain everything to me. He went above a I had recently purchased a used vehicle that needed a lot of repairs. Josh was very knowledgeable and helped explain everything to me. He went above and beyond to help me. More
by AJ
Employees Worked With
Josh
August 14, 2019
Oil change & tire rotation well done! This is my first jeep in almost 50 years. I wanted to look under it to see if the skid plates seemed to be robust and properly placed. Was granted p This is my first jeep in almost 50 years. I wanted to look under it to see if the skid plates seemed to be robust and properly placed. Was granted permission and the technician could not have been more helpful. More
by ralphtt
Employees Worked With
Zach Qualls
August 11, 2019
Friendly and professional staff. Diagnosed and fixed my vehicles problem promptly. I was surprised how fast it was done. The service representative, Tiffany, was very friendly and h Diagnosed and fixed my vehicles problem promptly. I was surprised how fast it was done. The service representative, Tiffany, was very friendly and helpful. She provided me her direct phone number to the service area to call if I had any further questions. More
by Ausome Service Department
Employees Worked With
Tiffany and the Service Manager who's name I don't know.
July 27, 2019
Service Department A+ Brought my Jeep Wrangler in for an air bag recall. Was met by friendly and courteous staff. Work was performed in a timely matter. Highly recommend!! Brought my Jeep Wrangler in for an air bag recall. Was met by friendly and courteous staff. Work was performed in a timely matter. Highly recommend!! More
by Kip
Employees Worked With
Not sure
July 18, 2019
Excellent Service Very professional and efficient! Arianna assisted me and she was very knowledgeable and friendly, she offered me a vehicle while my car was in servic Very professional and efficient! Arianna assisted me and she was very knowledgeable and friendly, she offered me a vehicle while my car was in service, and when my car was ready, it was cleaned inside and outside. Thank you very much! More
by reed23
Employees Worked With
Arianna
July 18, 2019
New vehicle service This is my 2nd vehicle I bought from Tri-Cities and brought it in for its first of 5 free oil changes. The young lady at the service desk, Tiffany, t This is my 2nd vehicle I bought from Tri-Cities and brought it in for its first of 5 free oil changes. The young lady at the service desk, Tiffany, told me that a recall item also needed attention. Miss Tiffany kept me abreast of the progress of the service work. The recall problem, oil change and safety check were done in a timely and professional manner. From I could see of the service bay area; it was kept in a neat, clean and orderly condition. More
by brgreen01
Employees Worked With
Tiffany Scott
July 17, 2019
Oil changes Check in and check out were fast and easy. Service reps. were friendly and helpful. Oil change staff even checked with me on whether or not I had the Check in and check out were fast and easy. Service reps. were friendly and helpful. Oil change staff even checked with me on whether or not I had the right weight oil. More
by Dodge Charger
Employees Worked With
Not sure of her name.
June 30, 2019
Excellent Experience Tiffany was polite, knowledgeable, helpful, and got the job done. I was owed a free wash and vacuum, she made sure it got done timely. Tiffany was polite, knowledgeable, helpful, and got the job done. I was owed a free wash and vacuum, she made sure it got done timely. More
by ssinchtn
Employees Worked With
Tiffany Scott
June 29, 2019
Absolutely amazing The services that Dwight provided were amazing. I have never had better service anywhere else. I was having problems with my car while living out of The services that Dwight provided were amazing. I have never had better service anywhere else. I was having problems with my car while living out of town for school and Dwight made things easy. For the sole purpose of the Dwight’s care, I will make a return visit for check up appointment on my car. More
by Jacoblj96
Employees Worked With
Dwight
June 14, 2019
New Jeep Hunter was so Awesome! If you are in need of a new vehicle go see him! He knows his stuff and is very helpful and friendly! Hunter was so Awesome! If you are in need of a new vehicle go see him! He knows his stuff and is very helpful and friendly! More
by Bud
Employees Worked With
Hunter
