Tri-Cities Chrysler Dodge Jeep Ram
Kingsport, TN
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Thanks to a very professional employee, "Skippy" he assisted us on a Sunday afternoon when we were having car problems. Skippy is now the financial manager to a very professional employee, "Skippy" he assisted us on a Sunday afternoon when we were having car problems. Skippy is now the financial manager at Tri City Dodge and the person who sold me the Jeep. Explained my problem and he assisted me in getting the vehicle in the shop on Monday and assisted me in getting a "Loaner". Thanks Skip dealership needs more people like you. More
Worst car buying experience I have had yet. I had to make a payment on the car I traded, 2 weeks after I traded, because they had yet to process everything. The sales lady was great but financing department a payment on the car I traded, 2 weeks after I traded, because they had yet to process everything. The sales lady was great but financing department is incompetent. More
Very good service on the repair and excellent service department in keeping me up to date on the repair. Thank you for your excellent service department in keeping me up to date on the repair. Thank you for your excellent service More
They have always been courteous and addressed all issues I have had. I dont know the girl's name that waited on me this week but I usually deal with nina and she has always been very helpful and accommodat I have had. I dont know the girl's name that waited on me this week but I usually deal with nina and she has always been very helpful and accommodating. More
Hunter Tolbet is so much fun to deal with and the smartest man alive when it comes to knowing vehicles. This dealership is very customer oriented and I Highly recommend! smartest man alive when it comes to knowing vehicles. This dealership is very customer oriented and I Highly recommend! More
This is the second vehicle we have bought from Tricities Chrysler Dodge Jeep Ram and both times have been wonderful. Ricky helped us this time and to say he was exceptional would be modest. He helped us in Chrysler Dodge Jeep Ram and both times have been wonderful. Ricky helped us this time and to say he was exceptional would be modest. He helped us in and was very kind as I was not feeling the best. He got us the best deal and were so happy with how hard he worked to please us. Thank you Ricky for the fantastic service. More
Electrical and air conditioning problems My Chrysler 200 wen dead on me one evening. Made an appointment to have it diagnosed and fixed. The service department got me in quickly, called in My Chrysler 200 wen dead on me one evening. Made an appointment to have it diagnosed and fixed. The service department got me in quickly, called in very short order with a diagnosis and an estimate to repair, and took care of the repairs quickly and efficiently. Everyone there is friendly and professional, and the repairs were completed quickly and very well. I've come in for various minor things over the 9 years I've had the vehicle, and had an excellent experience every time. More
A great experience with The sales team and support staff. Couldn’t ask for more on this deal. Exceeded my expectations and got my SRT from another dealer seamlessly. The free tires and gas for life was a rea Couldn’t ask for more on this deal. Exceeded my expectations and got my SRT from another dealer seamlessly. The free tires and gas for life was a real win win. Unfortunately the last sentence is fake news, but seriously. Great job you all! Thanks. More
Tailgate recall on RAM truck An excellent experience all the way. Got the time slot I wanted. They started on it right away. It took less time than they promised. An excellent experience all the way. Got the time slot I wanted. They started on it right away. It took less time than they promised. More
Good Dealership Overall please with my Truck Purchase from Tri-Cities Chrysler Dodge Jeemp Ram. Good People to work with. My Sale Man "Hunter" was great and was able Overall please with my Truck Purchase from Tri-Cities Chrysler Dodge Jeemp Ram. Good People to work with. My Sale Man "Hunter" was great and was able to answer any questions I had about my 2020 Ram 1500. More