Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Trent Cadillac Buick GMC

New Bern, NC

Overview
Employees
Reviews
Vehicles
4.9
1,027 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!" Our people give you the edge!
Contact Dealership
View Awards

1707 Highway 70 East

New Bern, NC

28560

Directions

By Type

Showing 1,027 reviews

September 06, 2024

Ronnie is very cordial &knowledge about the Concore GX we purchased. He was very patient answering our questions & setting up our accessories.He said we could call him anytime with we had a question! More

by Granbutterfly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Ethel
Report | Print
Sep 08, 2024 -

Trent Cadillac Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2024

Very courteous staff from start to finish. Everyone was very professional and accommodating . Great Job! More

by Hbmluv2ski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2024 -

Trent Cadillac Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

September 06, 2024

Service department does not communicate with customer. They act more like they are doing you a favor. More

by tractorman
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
Report | Print
Sep 10, 2024 -

Trent Cadillac Buick GMC responded

We truly do apologize. We would love the opportunity to speak to you regarding the lack of communication to make sure this does not happen going forward. We never want our customers to feel as if we are doing them a favor. We want you to feel like family from the moment you arrive. Can you please give our Service Manager Josh Taylor a call 252-633-2213

September 05, 2024

Dealership wasn't pushy and worked really hard and very diligently to earn my business. More

by Daddy_J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Trent Cadillac Buick GMC responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 05, 2024

I bought a new truck today at Trent GMC, the dealership and everyone there was great . I had Josh Grasso as a salesman, great person all around to deal with, everything was easy, fast and smooth More

by Jake Miracle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Cooper👍
Report | Print
Sep 07, 2024 -

Trent Cadillac Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Trent Buick GMC. We hope you have a great day!

September 05, 2024

Chris was very helpful, informative, polite and respectful! He did not try to "hustle" us at all. We highly recommend him and Trent Olds for your car needs! Thanks for a very pleasant buying experi More

by mdkkak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager
Report | Print
Sep 07, 2024 -

Trent Cadillac Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Trent Buick GMC. Thanks for the recommendation, and have an amazing day!

September 04, 2024

Had plenty of trucks on hand to choose from. Salesman was very helpful as well. Highly recommend More

by Pickettshvac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Trent Cadillac Buick GMC responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

September 04, 2024

My wife and I are extremely pleased with our interaction and purchase of our truck. More

by davidturnage271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Kahsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Demaroney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Trent Cadillac Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Trent Buick GMC and we hope to see you again.

September 04, 2024

One of the absolute best car buying experiences in my lifetime. Laron is knowledgeable and a great salesperson. Give that man a raise! Thank you for putting up with my corny jokes. Hats off to the entire More

by dannysaulsgiver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Trent Cadillac Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2024

Ronnie went above and beyond to make my trade in a smooth experience. He has been my family's go to person for buying cars! More

by Sherrierhodes8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2024 -

Trent Cadillac Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
8
9
10
...
103