Trent Cadillac Buick GMC
New Bern, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Highly recommend Josh! He was knowledgeable, made the process easy and made sure the choice we were making was what was best for our family. He was knowledgeable, made the process easy and made sure the choice we were making was what was best for our family. More
This is the second vehicle we have bought from Ronnie and Trent within the past year. The customer service we receive both as buyers and for service is spot on and we couldn’t ask for more. Everyone we deal Trent within the past year. The customer service we receive both as buyers and for service is spot on and we couldn’t ask for more. Everyone we deal with along the way shows us the utmost in customer service. More
Customer service is alive and well here. This is car number 8. Thank you, Trent. Josh Grasso, you are the man. Not enough words to express our many thanks to you and Brent Cooper. You always This is car number 8. Thank you, Trent. Josh Grasso, you are the man. Not enough words to express our many thanks to you and Brent Cooper. You always make us feel important, you always make us feel confident in your recommendations. I had one local dealership make me feel like I was just a sale, thanks goodbye. I have never felt anything but care and concern and appreciation for our business whether the first or the 8th. Thank you, Trent, and keep up the amazing work. I will always recommend you. Nothing but great things to say. More
We just bought our fifth car from Josh Grasso and Trent. I literally can’t imagine buying cars from anyone else. Josh goes above and beyond to make sure we’re happy and is the opposite of a high pressure sa I literally can’t imagine buying cars from anyone else. Josh goes above and beyond to make sure we’re happy and is the opposite of a high pressure salesman. He knows his cars in and out. Great experience every time! More
Customer service is still alive! I’ve been hearing their adds for years. Finally got to experience it for myself! Maybe I’m gonna be a customer for life? I’ve been hearing their adds for years. Finally got to experience it for myself! Maybe I’m gonna be a customer for life? More
Excellent experience. Ronnie was the utmost professional and made buying a new vehicle pleasurable Thank you. Ronnie was the utmost professional and made buying a new vehicle pleasurable Thank you. More
This is my third purchase from Trent over the years & always had a good experience. Josh Grasso is always so helpful & to make sure I am satisfied & answers all questions. The service department is always had a good experience. Josh Grasso is always so helpful & to make sure I am satisfied & answers all questions. The service department is excellent also! I think Trent is # 1 & Josh is also! More
We recently purchased a Chevy Colorado from Laron (Ron) Polk at Trent Buick/GMC/Cadillac and couldn’t have been happier with the experience. Ron was professional, courteous and personable throughout the en Polk at Trent Buick/GMC/Cadillac and couldn’t have been happier with the experience. Ron was professional, courteous and personable throughout the entire process. He respected our time and worked to get our transaction completed as quickly as possible while simultaneously going through each step thoroughly as this truck was for my son and it was his first experience with buying a car. Not an easy feat but Ron did it with ease. The entire atmosphere at Trent was very friendly and open with zero high pressure sales tactics. Brent in financing was quick and efficient In getting our deal completed and getting us on our way home. All in all an EXCELLENT experience and we wouldn’t hesitate to buy from Ron again and to recommend Trent to anyone looking for an honest and friendly car buying experience. . More
Tommy was awesome! ! So respectful and very informative!! Great customer service ! I would recommend this dealership again and again ! Very pleased and happy ! Very pr ! So respectful and very informative!! Great customer service ! I would recommend this dealership again and again ! Very pleased and happy ! Very professional!! More
Attentive friendly and responsive . Easy to work with. Found vehicle to meet my requirements. Gave me excellent trade in on my vehicle. Easy to work with. Found vehicle to meet my requirements. Gave me excellent trade in on my vehicle. More