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Trent Cadillac Buick GMC

New Bern, NC

4.9
1,169 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!" Our people give you the edge!
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1707 Highway 70 East

New Bern, NC

28560

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Showing 1,169 reviews

May 10, 2023

Fabulous service. No hassles, extremely attentive to my needs. The selected vehicle is perfectly suited and priced well within my needs. I highly recommend Trent Buick More

by andersonrae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lew Branche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Cooper
May 20, 2023 -

Trent Cadillac Buick GMC responded

Thank you again for choosing Trent, we truly appreciate your business and we hope to see you again.

May 20, 2023 -

andersonrae responded

Many thanks to Lew Branche and the entire Trent Cadillaci Buick Team for finding the car that met my needs and preferences. The 2023 Buick Encore GX is beautiful. I am a first time Buick vehickle owner and am completely satisfied with my purchase.

May 09, 2023

Very pleasant The overall experience was good The waiting time was a little longer than I expected 2 1/2 hours for a oil change and tire rotation Other than that everything was good More

by rtetjt2312@gmail.com
Recommend Dealer
Yes
Employees Worked With
Albert
May 20, 2023 -

Trent Cadillac Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Trent Buick GMC and we hope to see you again soon!

May 08, 2023

Love this place ! ! Thorough, efficient and friendly. Work is always done to perfection and on time More

by w.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
May 20, 2023 -

Trent Cadillac Buick GMC responded

We're happy to hear you had such a positive experience with our team!

May 08, 2023

The service team is always knowledgeable, friendly and quick with any service needs. Will Watts and Albert Riggs are superb! More

by n_aldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Riggs and Will Watts
May 20, 2023 -

Trent Cadillac Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

May 08, 2023

I was suppose to get a full rebuilt engine in my escalade that didn't happen! More

by noemil
Recommend Dealer
No
Employees Worked With
Service department
May 20, 2023 -

Trent Cadillac Buick GMC responded

Our Service Manager Josh would love the opportunity to speak to you regarding this issue. Could you please give him a call at 252-633-2213

May 08, 2023

I had never worked with this dealership before, but I came away very impressed. We had one of the most pleasant car-buying experience we have ever experienced. We came to look at a used car and ended u More

by rbrooks009
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Trent Cadillac Buick GMC responded

We appreciate your positive review about your recent experience with us! Hello, we're glad to hear you enjoyed your first visit. Thank you again for taking the time to let us know how we did.

May 07, 2023

I wanna poor people good service family made a deal with them very happy love, my truck More

by STUMPY42156
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Farrow
May 20, 2023 -

Trent Cadillac Buick GMC responded

We are glad you love your new truck!

May 07, 2023

They really care about the safety of their customers. I had three contacts to check if my car was running correctly after I had been there for a checkup. More

by rmstark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Taylor
May 20, 2023 -

Trent Cadillac Buick GMC responded

Thanks for taking the time to leave a review.

May 07, 2023

Excellent customer service fast and reliable mechanics to get the job done on time always More

by dmvnc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Trent Cadillac Buick GMC responded

Thank you so much for leaving us such an amazing review!!

May 05, 2023

Everyone we dealt with at the dealership was great to work with! I was very happy with our experience at Trent! More

by kblalock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Cooper , Chris Brown
May 20, 2023 -

Trent Cadillac Buick GMC responded

Thanks for highlighting our staff who helped make this such a great experience!

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