Trent Cadillac Buick GMC
New Bern, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Very pleased with every aspect of my recent purchase of a Cadillac XT5 Couldn't be more pleased with Chris and the dealership. Cadillac XT5 Couldn't be more pleased with Chris and the dealership. More
This is a second-purchase review for Trent Cadillac Buick GMC, but all of the credit goes to LaRon Polk. First purchase was about two years ago and I did not get around to writing a review. Over the years, L GMC, but all of the credit goes to LaRon Polk. First purchase was about two years ago and I did not get around to writing a review. Over the years, LaRon and I kept in touch and he was able to provide me anything I needed throughout owning my first-vehicle. Whether it was service appointments, accessories purchases or nitro-fill help, LaRon was there to make the process as seamless as possible and genuinely cared about the customer well after the initial sale. What I didn't realize until I went back the second time is how much I appreciated LaRon's genuine and helpful demeanor throughout the entire process. When it is time to purchase a third vehicle since moving to North Carolina, there is no doubt my loyalty will still remain with LaRon Polk and Trent Cadillac Buick GMC. More
I have been a loyal customer with Trent for many years. After buying my wife her first Yukon, she want's nothing else. Pete and his crew have always treated us like family. Ronnie has always shot straight After buying my wife her first Yukon, she want's nothing else. Pete and his crew have always treated us like family. Ronnie has always shot straight with us and explains all the new features. Albert takes care of all our service needs. Freddie just ordered several accessories for my new Denali. He is always right on it. Paul keeps them all in line. I've never had to speak to him about issues with any of the Trent crew. Tim has given me several enjoyable rides home. More
When for what I thought was my 2nd Free oil change and found out I only get one so I paid my bill. Service writer was excellent he had a beard and was Caucasian. Unfortunately two days later a driver ran found out I only get one so I paid my bill. Service writer was excellent he had a beard and was Caucasian. Unfortunately two days later a driver ran a red light on Glenburnie at Publix and hit it hard. He was charged and see you soon if they total it. Lol. More
I love the dealer ship and I have been a customer for about 30 years but service to the people is lacking.I remember when I would take my car in if I needed one for the day they would give me one the peo about 30 years but service to the people is lacking.I remember when I would take my car in if I needed one for the day they would give me one the people do not have time to chat like they used to it takes longer for a oil change than I have ever seen had people are needing rides and have to wait I am looking for part time work and so I went there and talked to the manager and told him alot of things that he needed help with but he said he would not change anything. Thank you Bonnie DeCamp More
Totally awesome service, they always get the job done right the first time, its a good feeling right the first time, its a good feeling More
HAVE HAD PREVIOUS EXPERIENCE IN SALES WITH RONNIE BRINSON..... HE CAME THROUGH, AGAIN!! BEST WISHES TO RONNIE. BRINSON..... HE CAME THROUGH, AGAIN!! BEST WISHES TO RONNIE. More
Excellent service Ronnie best salesman everyone made you feel welcome and I love my car feel welcome and I love my car More
Service department was as excellent. Reviewed the complete list of services I requested prior to taking the truck. They then went over everything again with me after the service was pro Reviewed the complete list of services I requested prior to taking the truck. They then went over everything again with me after the service was provided and asked if I had any questions and answer them clearly' More
Ronnie is super knowledgable about the GMC trucks which is what I was looking for and bought. I took home a 2020 Sierra CrewCab SLT and love it. Ronnie showed me the features to the truck and the process is what I was looking for and bought. I took home a 2020 Sierra CrewCab SLT and love it. Ronnie showed me the features to the truck and the process was pretty simple. Truck was priced well below KBB value. Third vehicle I've bought from these folks and probably won't go anywhere else. More