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Trent Cadillac Buick GMC
New Bern, NC
1,063 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"
Our people give you the edge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,063 reviews
May 11, 2023
Every one very polite and respectful, especially Ms. Tant. But the Service Technician who was assigned my truck failed to properly fill the tires with proper 35psi and failed to check fluids, the windsh Tant. But the Service Technician who was assigned my truck failed to properly fill the tires with proper 35psi and failed to check fluids, the windshield washer was empty with indicator display stating so, and was advised by me when first checking in upon my arrival. Leaving me thinking if other items were not also checked. More
by lizandted@yahoo.com
Verified Customer
May 10, 2023
Fabulous service. No hassles, extremely attentive to my needs. The selected vehicle is perfectly suited and priced well within my needs. I highly recommend Trent Buick No hassles, extremely attentive to my needs. The selected vehicle is perfectly suited and priced well within my needs. I highly recommend Trent Buick. More
by andersonrae
May 10, 2023
Good experience. Friendly people. I am well satisfied Good experience and friendly staff Nope I'm done. The service is better than the survey Friendly people. I am well satisfied Good experience and friendly staff Nope I'm done. The service is better than the survey More
by noemail@nodomani.com
May 09, 2023
Very pleasant The overall experience was good The waiting time was a little longer than I expected 2 1/2 hours for a oil change and tire rotation Other than that everything was good time was a little longer than I expected 2 1/2 hours for a oil change and tire rotation Other than that everything was good More
by rtetjt2312@gmail.com
Employees Worked With
Albert
May 08, 2023
Love this place ! ! Thorough, efficient and friendly. Work is always done to perfection and on time ! Thorough, efficient and friendly. Work is always done to perfection and on time More
by w.howard
May 08, 2023
I had never worked with this dealership before, but I came away very impressed. We had one of the most pleasant car-buying experience we have ever experienced. We came to look at a used car and ended u came away very impressed. We had one of the most pleasant car-buying experience we have ever experienced. We came to look at a used car and ended up making the purchase. Tommy was very knowledgeable and had a great, no pressure, approach which I found very refreshing. Every employee there was friendly and helpful as well. Of course, we didn't get a steal, but we got a fair deal, and that is all you can ask. I would definitely work with Tommy and this dealership again and would highly recommend them. More
by rbrooks009
