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Trent Cadillac Buick GMC

New Bern, NC

4.9
1,031 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!" Our people give you the edge!
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1707 Highway 70 East

New Bern, NC

28560

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Showing 1,031 reviews

May 07, 2023

Excellent customer service fast and reliable mechanics to get the job done on time always More

by dmvnc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Trent Cadillac Buick GMC responded

Thank you so much for leaving us such an amazing review!!

May 05, 2023

Everyone we dealt with at the dealership was great to work with! I was very happy with our experience at Trent! More

by kblalock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Cooper
May 20, 2023 -

Trent Cadillac Buick GMC responded

Thanks for highlighting our staff who helped make this such a great experience!

May 05, 2023

Awesome service, friendly people, outstanding customer service and support. On time work and I trust them More

by Jacqueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne, Thomas Farrow
May 20, 2023 -

Trent Cadillac Buick GMC responded

Thank you for leaving us such an amazing review :)

May 05, 2023

Really appreciate Ronnie and team for taking great care of us! Very responsive and easy to work with! More

by Devonwjarvis
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Trent Cadillac Buick GMC responded

Thank you for leaving us such an amazing review :)

May 05, 2023

Very courteous and welcoming. This dealership really cares about their customers and employees. If you want the best customer service experience please choose Trent More

by carthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Branche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Griffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarette Jackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cate Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Farrow, Reko Gonzalez
May 20, 2023 -

Trent Cadillac Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

May 05, 2023

I must say that your employees are very professional in all aspects. Mr. Tommy is well above the rest i must say. Every time i called him, he never let his phone ring more that two rings. In the near futur More

by rvm_3r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Farrow
May 20, 2023 -

Trent Cadillac Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience.

May 05, 2023

Dealership is fine service center is alittle slow new technology ( tablet) seems to be making it slower upon check in. Waiting a goof five minutes for someone to even come to vehicle. More

by wgallagher0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Kahsai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Demaroney
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

Service department was great Wayne was very helpful everyone was very professional pleased with service. More

by jvlee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lew Branche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Kahsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

General service and new tires Comfortable clean waiting room... car was washed... Lew also helped me with onstar More

by carolehart22@gmail.com
Recommend Dealer
Yes
Employees Worked With
Wayne
May 20, 2023 -

Trent Cadillac Buick GMC responded

Thank you for leaving us such an amazing review :)

May 03, 2023

As always, courteous and efficient. The service department at Trent offers courteous and efficient service. They make you feel valued. More

by donna.connell@asimplegrace.net
Recommend Dealer
Yes
May 20, 2023 -

Trent Cadillac Buick GMC responded

Thank you for leaving us such an amazing review :)

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