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Trent Cadillac Buick GMC
New Bern, NC
1,066 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"
Our people give you the edge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,066 reviews
March 02, 2024
Amazing prices - polite, knowledgeable, professional, efficient sales staff. Best car buying experience I have ever had efficient sales staff. Best car buying experience I have ever had More
by jpv1775
Verified Customer
March 02, 2024
Mike Pecha, Manny, Brent Cooper, Brian and Merlin (service department) were all instrumental in the purchase of my van. I couldn’t be happier with the attention to detail and hard work from everyone (service department) were all instrumental in the purchase of my van. I couldn’t be happier with the attention to detail and hard work from everyone involved. More
by KAITLYNRENEE03
Employees Worked With
Other Employees :
Brent Cooper, Brian Gilmett, Merlin Carter
March 01, 2024
No pressure and excellent service, friendly, follow-up. Salesman was great listen and try to find what needed. Salesman was great listen and try to find what needed. More
by gmc.pm
March 01, 2024
Super easy to work with. Great customer service while meeting every need with the customer Great customer service while meeting every need with the customer More
by Pamlico Rescue
Employees Worked With
March 01, 2024
I had such a positive experience at the Trent Dealership. I went in to view a 2021 Chevy Trax I saw on CarFax without an appointment, and Jarette greeted me and gave me a viewing of the car. He was very pers I went in to view a 2021 Chevy Trax I saw on CarFax without an appointment, and Jarette greeted me and gave me a viewing of the car. He was very personable, thorough, and knowledgeable as he talked me through the features of the car and how the car-buying process goes down. Nobody was pushy or intense whatsoever, which was a nice change from my previous car-buying experience! Most importantly, Jarette was transparent and honest, and showed genuine interest in making sure I had a pleasant car-buying experience. Joshua in finance was also very pleasant and transparent, and he wasn't pushy at all when I turned down the warranties he offered. Both gentlemen were efficient and collectively made my experience smooth and stress-free. I drove an hour from Hubert to Trent Dealership and it was well worth it! More
by Alexandra Walker
February 29, 2024
Tommy is very attentive and goes out of his way to make sure that I get what I requested. Always a pleasure to work with. sure that I get what I requested. Always a pleasure to work with. More
by Egerdunashby
February 27, 2024
Everyone was very nice! Great experience will do business with them again in the future Great experience will do business with them again in the future More
by Cboatwright78
February 26, 2024
Sales was good. Finance was shady at best!! Service dept is terrible. Will not bring truck back to Trent Finance was shady at best!! Service dept is terrible. Will not bring truck back to Trent More
by edthielen
Employees Worked With
February 26, 2024
For 5+ years, I have worked with Laron Polk. He offers exceptional service and always goes above and beyond what is expected during the car sale process. I have recommended him to family and f He offers exceptional service and always goes above and beyond what is expected during the car sale process. I have recommended him to family and friends time and time again. More
by heatherchopkinson
February 25, 2024
Ronnie took very good care of me very professional during the waiting period we had great conversation overall a great experience and I will be a repeat customer the waiting period we had great conversation overall a great experience and I will be a repeat customer More
by Thomascarroll460
