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Trent Cadillac Buick GMC

New Bern, NC

4.9
1,029 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!" Our people give you the edge!
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1707 Highway 70 East

New Bern, NC

28560

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Showing 1,029 reviews

February 26, 2024

Sales was good. Finance was shady at best!! Service dept is terrible. Will not bring truck back to Trent More

by edthielen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hansel Bridges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Trent Cadillac Buick GMC responded

Ed, Our General Manager Manny tried to reach out to you to discuss how we can do better. Can you please give him a call at 252-633-2213 please

February 26, 2024

For 5+ years, I have worked with Laron Polk. He offers exceptional service and always goes above and beyond what is expected during the car sale process. I have recommended him to family and f More

by heatherchopkinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Kahsai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

Ronnie took very good care of me very professional during the waiting period we had great conversation overall a great experience and I will be a repeat customer More

by Thomascarroll460
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Brinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

This dealership is professional and experienced that make everything that you want to do, try, or know about very easy. More

by jwisbell38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Entire staff members were friendly and respectful. Including the past years I dealt with them. I would consider them to anyone. More

by charlesipockjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Riggs
February 24, 2024

All the Trent staff was OUTSTANDING! This is how auto buying should be done. I purchased another vehicle from another dealership the same day, and TRENT was 1000X better with the transac More

by deeprun1308
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keanu
February 24, 2024

Mr. Brown is very customer service oriented. He answered all our questions or found the person who could. He was respectful of the significant nature of the purchase of the vehicle, even though it was a us More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Excellent experience,very helpful with everything Hansel always helping me through the process step by step going out his way More

by Jose_gasca27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

The staff were so nice and no typical hard sell sales people. Lew was great! More

by gybarra23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lew Branche
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

These guys mean business and they take care of those who do business with them I believe this is probably my seventh or eighth car purchase at this dealership in the past seven years can’t say enough about More

by Bethesdapastor07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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