Trent Cadillac Buick GMC
New Bern, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Tommy and Josh in finance are assets to the dealership. They made the process simple and pressure free. They made the process simple and pressure free. More
Lew and Manny were great as always. They continue to ensure our happiness and satisfaction. We look forward to continued business in the future. They continue to ensure our happiness and satisfaction. We look forward to continued business in the future. More
Amazing customer service, another relaxed buying experience from Trent in New Bern! Big shout out to Tommy and Josh on getting this done so quickly! experience from Trent in New Bern! Big shout out to Tommy and Josh on getting this done so quickly! More
Wonderful service, Jonathan seemed to know our needs and kept a visual eye for the perfect vehicle. My wife and I have purchased four vehicles from Trent and could not be more pleased. I strongly recommend, kept a visual eye for the perfect vehicle. My wife and I have purchased four vehicles from Trent and could not be more pleased. I strongly recommend, Trent GMC, Cadillac, Buick as a dealership you can trust, with your vehicle needs. More
Worked with Lew Branch for some time. He is the best! A great guy & a great dealership. He is the best! A great guy & a great dealership. More
This is by far the best customer service I have ever received from a company PERIOD. My wife and I purchased a 2022 Cadillac from Trent back in January. Unfortunately, we ran into some unforeseen issues received from a company PERIOD. My wife and I purchased a 2022 Cadillac from Trent back in January. Unfortunately, we ran into some unforeseen issues with the vehicle shortly after purchasing that was impossible to know prior to the sell. However, we had a major problem that had me and my wife scared to death and we didn’t know what to do since we had purchased AS IS. One phone call and on the second ring Trent picked up and requested we return the vehicle for inspection. It was indeed a major issue and Trent Cadillac quickly had this problem resolved that would have caused anyone to freak out. THEY DID ALL OF THIS FREE OF CHARGE. They washed and cleaned the vehicle and had it ready within a week. Having said this, they had all right to say that we owned that problem, but they took it upon themselves to own it with us. This is by far the best experience I’ve ever had with a purchase. They had no obligation to fix or repair anything and they went above call of duty to make sure we had the best experience with them. CUSTOMER FOR LIFE. More
Really satisfied with the vehicle. Excellent price for a used Equinox with such low miles. Salesman was cool, funny, personable. Other staff was friendly and the entire experience was Excellent price for a used Equinox with such low miles. Salesman was cool, funny, personable. Other staff was friendly and the entire experience was pleasant. More
Asif is fabulous! !! He always makes the car buying process so easy and quick, great person to work with! !! He always makes the car buying process so easy and quick, great person to work with! More
The sales and management team worked to get the car with the exact color and options I wanted transferred from another dealership. Great service. the exact color and options I wanted transferred from another dealership. Great service. More
If I could give LaRon and this dealership a rating higher than 5 Stars, I would. Best all around. higher than 5 Stars, I would. Best all around. More