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Trent Cadillac Buick GMC
New Bern, NC
1,029 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"
Our people give you the edge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,029 reviews
April 01, 2024
Ron Polk did a great job keeping us informed on the progress of our order. However, the purchase process took too long - we were at the dealership for SIX hours. progress of our order. However, the purchase process took too long - we were at the dealership for SIX hours. More
by Adam
March 31, 2024
Very good sales department, came in shortly before closing, and was able to close within the hour without a push or a rush, both people I met were Godly men and didn't try to sell me any car without m closing, and was able to close within the hour without a push or a rush, both people I met were Godly men and didn't try to sell me any car without making sure I could financially afford the vehicle. lost a star from watching the Service Department conversation. More
by Ellis, Troy
Verified CustomerEmployees Worked With
March 31, 2024
Always a pleasure doing business at Trent! They always make you feel like family. Easy and painless transaction. They always make you feel like family. Easy and painless transaction. More
by Mgsmith1972
March 30, 2024
Ronnie was phenomenal very professional and knowledgeable! Great customer service team here at Trent Cadillac Buick GMC in New Bern! Very welcoming and friendly staff! knowledgeable! Great customer service team here at Trent Cadillac Buick GMC in New Bern! Very welcoming and friendly staff! More
by Diplomat1856
March 29, 2024
Took the time to help, made sure that I like the car, made sure it’s was suitable. Very professional! made sure it’s was suitable. Very professional! More
by Goddaughterfaith4
March 27, 2024
The best dealer experience I’ve had so far. Excellent treatment by everyone there and worked to get me in and out as fast and efficiently as possible. They go above and beyond for approvals and Excellent treatment by everyone there and worked to get me in and out as fast and efficiently as possible. They go above and beyond for approvals and to help you get what you really want. I will be back! More
by Zacharyparker27
March 27, 2024
Total level service! Extremely professional. Thank you for excellent level of service. I will be referring my family and friends. Extremely professional. Thank you for excellent level of service. I will be referring my family and friends. More
by Coach Alicia
March 26, 2024
This is sixth vehicle we have bought through Ronnie. He always makes the process as easy as possible. Very friendly, helpful, and thorough. He always makes the process as easy as possible. Very friendly, helpful, and thorough. More
by Doughty1045
March 26, 2024
This is the second vehicle I've bought from Tommy. He is low pressure, extremely knowledgeable, and a good listener. In my mind that makes him a good salesperson and an asset to Trent Cadillac. He is low pressure, extremely knowledgeable, and a good listener. In my mind that makes him a good salesperson and an asset to Trent Cadillac. More
by steveskiffington
Employees Worked With
March 26, 2024
Friendly and professional service from all of the team at Trent. They were almost as excited as we were about our new Cadillac Lyriq. Trent. They were almost as excited as we were about our new Cadillac Lyriq. More
by c5redvette
