Trent Cadillac Buick GMC
New Bern, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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This dealership is not only friendly, they will go over mountains to make a deal happen. I had a lot of things that happened during my buy that was mostly out of my control, and the dealership, Dallas, CT, mountains to make a deal happen. I had a lot of things that happened during my buy that was mostly out of my control, and the dealership, Dallas, CT, and Tommy were above reproach!!!! I cannot also forget about Brent who made financing a breeze. I wish the CEO of GM could have been involved with my transaction from beginning to end, so that they could really see the leg work the boots on the ground do. I had multiple hurdles and just when I was giving up due to circumstances on my end, everyone pulled together to make the impossible, POSSIBLE!!! :) I always say that actions speak louder than words. This could not have been any more true of not only the dealerships reputation, but the people who make the dealership function. More
Ron Polk was easy to deal with and went over the car and all the details. I came from Kentucky and the car was as described.Great drive home. all the details. I came from Kentucky and the car was as described.Great drive home. More
Ronnie's assistance throughout the process was exceptional. We primarily communicated via text, which was most convenient for me with a newborn. In person, Ronnie was incredibly personable, thorou exceptional. We primarily communicated via text, which was most convenient for me with a newborn. In person, Ronnie was incredibly personable, thoroughly explaining every feature and ensuring a positive experience. He continues to keep me updated on the status of any outstanding accessories scheduled for installation next week. I've had the pleasure of working with Trent from the service side for my previous three Sierras, and I can confidently say this excellence extends seamlessly to the sales team as well. More
They were amazing, and very patient and gave me plenty of options to choose from before making a purchase. Very amazing with explaining everything to me. options to choose from before making a purchase. Very amazing with explaining everything to me. More
Patient professionals, they made the entire process quick and easy. They weren't pushy at all and helped as much as possible . Overall a positive experience thanks to Tommy Mayer and Josh Grasso. and easy. They weren't pushy at all and helped as much as possible . Overall a positive experience thanks to Tommy Mayer and Josh Grasso. More
I am well pleased with my experience at Trent Cadillac Buick GMC. Leasing my first Cadillac was a smooth process from beginning to end. Ron was genuine, professional, and overall provided exceptional cust Buick GMC. Leasing my first Cadillac was a smooth process from beginning to end. Ron was genuine, professional, and overall provided exceptional customer service. I told Ron exactly what I wanted, and he delivered. I highly recommend Trent Cadillac Buick GMC for your next car purchase! More
I honestly have never had such a good experience buying a car in my entire life. I know that sounds like an exaggeration but it's not. Ron as a salesperson was very personable and very helpful. I highly reco car in my entire life. I know that sounds like an exaggeration but it's not. Ron as a salesperson was very personable and very helpful. I highly recommend this dealership for anybody looking for a great deal on a reliable vehicle. You guys are awesome! More
He does great and the entire staff is great and everyone is so nice its a great place to do business. is so nice its a great place to do business. More
What an amazing experience from start to finish! ! Ronnie is the man and helped me get a safer car for my family! The staff and management at Trent Cadillac are second to none. Good godly men and out ! Ronnie is the man and helped me get a safer car for my family! The staff and management at Trent Cadillac are second to none. Good godly men and outstanding deals!! More
Ronnie was great to work with. Great attitude. Highly recommend him if you're looking for a vehicle. Great attitude. Highly recommend him if you're looking for a vehicle. More