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Trent Cadillac Buick GMC
New Bern, NC
1,027 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"
Our people give you the edge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,027 reviews
June 27, 2024
MikePecha went above and beyond the call of duty. As I could not drive because of back surgery, Mike delivered my vehicle, all the paperwork and went through the electronics. I could not ask for anyo As I could not drive because of back surgery, Mike delivered my vehicle, all the paperwork and went through the electronics. I could not ask for anyone to be as accommodating as Mike was. More
by Amccl48
June 27, 2024
Ron Polk was a pleasure to work with. Very patient with my wife and I. He didn't mind that we test drove 3 cars that day. Being in our 70's the technology could have been overwhelming, bu Very patient with my wife and I. He didn't mind that we test drove 3 cars that day. Being in our 70's the technology could have been overwhelming, but Ron took his time, didn't mind explaining things multiple times for us. You could just tell he was genuine and wanted to help us make the best decision for our needs and desires. We were offered a fair (actually really good) deal from the dealership. If you're looking for new or used, go to Trent and ask for Ron. He also gave us a great restaurant referral. More
by Thomas DeBrun
June 27, 2024
Both Tommy in sales and Joshua Grasso in finance were a pleasure to work with. Made the whole process very smooth and easy. pleasure to work with. Made the whole process very smooth and easy. More
by nathanw3
June 26, 2024
The dealership as a whole is a wonderful place to be at. The staff were great and had lots of knowledge about the cars/trucks. Other dealerships feel as if they only want to sell but Trent dealership takes The staff were great and had lots of knowledge about the cars/trucks. Other dealerships feel as if they only want to sell but Trent dealership takes this standard up high not only to sell you a decent vehicle but to make you feel welcomed and appreciated that you chose their dealership. More
by Estrada.david0812
June 26, 2024
I have been working with Mike at Trent Cadillac for many years now. He makes buying a new or used vehicle easy. The sales team at Trent are kind and not pushy. I also use the service department for about 15 years now. He makes buying a new or used vehicle easy. The sales team at Trent are kind and not pushy. I also use the service department for about 15 of our company vehicles and the experience is always great and well worth the money. A very talented dependable staff! More
by Jbender
June 26, 2024
Everyone at Trent Buick, Cadillac, GMC was very friendly and helpful! The facility was extremely clean. Mike Pecha took a lot of time with me to listen to what I wanted and did not stop until he found my dr and helpful! The facility was extremely clean. Mike Pecha took a lot of time with me to listen to what I wanted and did not stop until he found my dream car! I never felt any pressure to buy or compromise. I felt cared about and I felt like Mike and the other dealership employees were there to make sure I got what I wanted and needed. More
by kdelorier
Employees Worked With
June 25, 2024
Super friendly and knowledgeable people. Big time dealership with a small town feel. Kudos to Lew and Josh! Big time dealership with a small town feel. Kudos to Lew and Josh! More
by Pres1115
June 25, 2024
Lew Branche and Trent Cadillac in New Bern, NC are awesome to deal with. I live in Raleigh, NC. I’ll drive the 2 hour trip to buy a car here anytime. Great employees here. Not a “high pressure” experi awesome to deal with. I live in Raleigh, NC. I’ll drive the 2 hour trip to buy a car here anytime. Great employees here. Not a “high pressure” experience like some other dealerships. Great service and experience. More
by markt2908
June 25, 2024
Ronnie and the team made this car buying experience a real pleasure. Very friendly and courteous. Will most definitely do business here again! real pleasure. Very friendly and courteous. Will most definitely do business here again! More
by Matthewtpierce87
Employees Worked With
June 25, 2024
This is our second purchase from Trent and both times Mike has been our salesman. He is the reason for our return purchase. Mike has been our salesman. He is the reason for our return purchase. More
by Kbunn1961
