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Trent Cadillac Buick GMC

New Bern, NC

4.9
1,082 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!" Our people give you the edge!
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1707 Highway 70 East

New Bern, NC

28560

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Showing 1,082 reviews

September 15, 2024

This is the six vehicle I have purchased from Ronnie at Trent. There is a reason I keep coming back to Trent. They are always willing to communicate openly when pursuing and closing the deal. Ronnie is ho More

by Rcpollard20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck, CT, Tim
Sep 20, 2024 -

Trent Cadillac Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

September 13, 2024

I told Lew what I wanted in a truck. We started walking the lot & he takes me to the perfect truck that checked all the boxes! One test drive & we knew it was the one! We go back inside More

by nursemolly87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lew Branche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent- finance
Sep 15, 2024 -

Trent Cadillac Buick GMC responded

We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

September 12, 2024

Exceptional Experience with Jonathan and Brent at Trent! I recently purchased a 2018 Yukon Denali for my husband, and I cannot express how smooth and enjoyable the process was thanks to Jonathan and Bren More

by Heavyn Rhoades
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Griffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Trent Cadillac Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Trent Buick GMC and we hope to see you again soon!

September 11, 2024

Josh helped us navigate our payment needs and was honest, trustworthy, and all around great person! Brent also got our financing needs great!!! Very happy with process, quick, and not alot of Hassel. Price More

by chrisaavery0810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Trent Cadillac Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

You all are amazing. We do appreciate Lew Branch, for all he has done for us over the years. We’ve purchased 3 vehicle's from him. More

by lscarpittijr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lew Branche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Trent Cadillac Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 07, 2024

Josh took excellent care of me and went the extra mile to help me purchase my Dream truck! I Appreciate it and highly recommend if u are looking for a vehicle that u stop at Trent Cadillac Buick GMC and see More

by w.culver8811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent
Sep 09, 2024 -

Trent Cadillac Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 06, 2024

Service department does not communicate with customer. They act more like they are doing you a favor. More

by tractorman
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
Sep 10, 2024 -

Trent Cadillac Buick GMC responded

We truly do apologize. We would love the opportunity to speak to you regarding the lack of communication to make sure this does not happen going forward. We never want our customers to feel as if we are doing them a favor. We want you to feel like family from the moment you arrive. Can you please give our Service Manager Josh Taylor a call 252-633-2213

September 06, 2024

Enjoy dealing with Thomas meyers and Brent Cooper. They made the experience much more enjoyable. More

by msartin.ms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Trent Cadillac Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Trent Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2024

Ronnie is very cordial &knowledge about the Concore GX we purchased. He was very patient answering our questions & setting up our accessories.He said we could call him anytime with we had a question! More

by Granbutterfly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Ethel
Sep 08, 2024 -

Trent Cadillac Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2024

Very courteous staff from start to finish. Everyone was very professional and accommodating . Great Job! More

by Hbmluv2ski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Trent Cadillac Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

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