Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Trent Cadillac Buick GMC
New Bern, NC
1,116 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"
Our people give you the edge!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,116 reviews
December 15, 2020
The staff was very friendly and polite. The staff was helpful and was not pushy when it came trying to sell a vehicle I am very satisfied with my service helpful and was not pushy when it came trying to sell a vehicle I am very satisfied with my service More
by william.harrison
Employees Worked With
December 14, 2020
Mike Pecha made sure we were comfortable and understood they work very hard for their customers. He was very understanding and extremely helpful very knowledgeable. they work very hard for their customers. He was very understanding and extremely helpful very knowledgeable. More
by Mortonb
Employees Worked With
December 12, 2020
My salesman Ronnie at Trent GMC in New Bern was first class. Customer services duting and after the sale. When im in the market for another vehicle I'll seek Ronnie out first. Happy Customer class. Customer services duting and after the sale. When im in the market for another vehicle I'll seek Ronnie out first. Happy Customer More
by KC_SR
Employees Worked With
December 11, 2020
Clean and professional service. Great experience with all aspects of buying... Quick return call frim them made the sale. Will buy from them again in the future ! aspects of buying... Quick return call frim them made the sale. Will buy from them again in the future ! More
by Magnum
Employees Worked With
December 10, 2020
We had a wonderful experience at Trent Olds. It was so good we purchased 2 vehicles, which are amazing. MikePecha was awsome, no pressure, very knowledgeable, and helpful. Hats off to Mike and all The Tre good we purchased 2 vehicles, which are amazing. MikePecha was awsome, no pressure, very knowledgeable, and helpful. Hats off to Mike and all The Trent Olds Crew. More
by jeffipock
December 09, 2020
Mike Pecha was extremely helpful. I had never purchased a car from Trent but going forward will be reaching to Mike first. He was very knowledgeable of all the features on the new car and took the time to e car from Trent but going forward will be reaching to Mike first. He was very knowledgeable of all the features on the new car and took the time to explain them to me. More
by cpierce
September 18, 2020
My experience was very nice. Salesperson was great. Best experience I have ever had buying a car. Would recommend to anyone which asked Felt at ease with my decision experience I have ever had buying a car. Would recommend to anyone which asked Felt at ease with my decision More
by passingoftime63
Employees Worked With
Tim James
April 17, 2020
Still play by old car selling rules Had a disappointing online conversation with this dealer. Rather than being straightforward, it was answering a question with a question. This is 2020 Had a disappointing online conversation with this dealer. Rather than being straightforward, it was answering a question with a question. This is 2020. There is a pandemic going on. Could we factor reality into our dealings, please, and just move forward with honesty and respect? I haven't had a dealer respond in this way since the early 1990s. More
by richard.lucier
Employees Worked With
Kaitlyn
June 19, 2019
Needed new master cylinder and oil change Service dept is very nice,but I am amazed how the bill was over 600 dollars.Considering a master cylinder is under a 100 bucks Service dept is very nice,but I am amazed how the bill was over 600 dollars.Considering a master cylinder is under a 100 bucks More
by Brian
Employees Worked With
Not sure wife took it
March 21, 2019
Great People. Terrific Service Department. We purchased our first Cadillac after losing our car to a flood. We looked around and found the best deal at Trent Cadillac. From purchase to servic We purchased our first Cadillac after losing our car to a flood. We looked around and found the best deal at Trent Cadillac. From purchase to service six months later everyone was friendly, helpful, professional. We had a major issue that the service department went above and beyond to see it was corrected. Also, pricing on oil change and tire rotation is very competitive. Thank you Trent. More
by Cindy Spong
Employees Worked With
George and Paul Hewson
