Trent Cadillac Buick GMC
New Bern, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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They did a great job! Everybody is very friendly and helpful. They genuinely want to help the customer find the perfect vehicle and best deal possible. Worth the drive Everybody is very friendly and helpful. They genuinely want to help the customer find the perfect vehicle and best deal possible. Worth the drive down there for sure! More
Had a great experience. The team and Josh did everything they could to be sure I got the vehicle I wanted. The team and Josh did everything they could to be sure I got the vehicle I wanted. More
Trent Cadillac is the Best dealership I’ve ever dealt with. I have purchased 4 vehicles in the last 14 years there . Trained professionals to help answer you questions through the buying process. with. I have purchased 4 vehicles in the last 14 years there . Trained professionals to help answer you questions through the buying process. Great service department to help take car of you after your purchase! I would not buy from anyone else. More
What can you say about the professionalism afforded to me by Ronnie Brinson? This is the fourth vehicle I have purchased thru him at Trent. Each sale was a pleasure to deal with him. Ronnie is a TRUE prof by Ronnie Brinson? This is the fourth vehicle I have purchased thru him at Trent. Each sale was a pleasure to deal with him. Ronnie is a TRUE professional, always putting the customer first. Also, I would like to commend all the other individuals involved in this purchase, especially Paul Hewson for his continued support of my previous vehicle issues. I would highly recommend Ronnie Brinson to anyone looking to purchase a new vehicle. More
Ronnie is awesome! We have bought our last 4 vehicles from him and he makes the process so easy! We have bought our last 4 vehicles from him and he makes the process so easy! More
Employees were kind and seemed very knowledgeable about each car. They were patient in answering all of our questions. I would definitely go back. each car. They were patient in answering all of our questions. I would definitely go back. More
Called the that morning and was able to set up an appointment to look at the vehicle we were interested in. Vehicle and salesman was ready when we arrived. We told them where we wanted to be payment appointment to look at the vehicle we were interested in. Vehicle and salesman was ready when we arrived. We told them where we wanted to be payment wise and they got us below before adding gap insurance. We were pleased with all persons involved. More
This is my second vehicle purchased from Josh Grasso and Trent GMC. I bought a Sierra from Josh in 2020 and still have that truck. I drive past four other dealerships and shop only at Trent. We live just Trent GMC. I bought a Sierra from Josh in 2020 and still have that truck. I drive past four other dealerships and shop only at Trent. We live just outside Raleigh. Josh makes the process so simple. He knows my time is very limited and handles a lot of the behind-the-scenes stuff for me, so we are not spending half a day in the dealership. I called Josh and told him I was looking for a very particular Buick Envista(color and model). Even though they did not have one on the lot Josh found one at another dealership and worked with the GM on getting it to Trent. Josh also helped coordinate getting a few extras we wanted on the vehicle. I can NOT say enough good things about Josh and Trent GMC. Even when I come back for oil changes in my truck everyone is super friendly, and they don't harass you about buying unnecessary products. Brent in finance was also great to work with. I will absolutely be back in December to buy another truck for my son when he turns 16. Last thing since I bought my truck in 2020 Josh has always sent us cards on special occasions and sent texts checking on us. Customer service and relationships are big things with me and that is why I will only shop at Trent. More
Chris and team made our experience super painless. Everyone was helpful, and the process went smoothly and efficiently. Would highly recommend Chris and the dealership to anyone on the hunt! Everyone was helpful, and the process went smoothly and efficiently. Would highly recommend Chris and the dealership to anyone on the hunt! More
Mr Josh Grasso was an amazing salesman today. His knowledge and expertise was outstanding and he was very helpful with my perfect selection of a leased vehicle. Him and his team went above and be His knowledge and expertise was outstanding and he was very helpful with my perfect selection of a leased vehicle. Him and his team went above and beyond my expectations!!!! I would recommend everyone looking for a new GM or Cadillac swing by Trent in New Bern, NC!!! More