Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Trent Cadillac Buick GMC
New Bern, NC
1,162 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"
Our people give you the edge!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,162 reviews
April 17, 2025
I can't imagine purchasing a car from any other dealership! This is the fourth car I have purchased from Trent and they are a first-class operation. Joshua Grasso is THE GO-TO GUY! He is and hon dealership! This is the fourth car I have purchased from Trent and they are a first-class operation. Joshua Grasso is THE GO-TO GUY! He is and honest, kind and good guy. What you see is what you get, and there are no "games" - it is refreshing when it comes to buying a car. I can't say enough about my experiences there. More
by lynda
Verified Customer
April 17, 2025
This is our third vehicle from Trent. Ronnie was great: helpful, knowledgeable, got us the deal we wanted. He took the time to go over all the features of the vehicle with us and get us Ronnie was great: helpful, knowledgeable, got us the deal we wanted. He took the time to go over all the features of the vehicle with us and get us set up with our OnStar service. Overall, a great experience! I recommend Trent for their sales and service teams. We’ve always been happy with every one here. More
by Coni354
Employees Worked With
April 17, 2025
The service was outstanding. The guys were easy to work with and made us feel comfortable from the time we walked into the store. The guys were easy to work with and made us feel comfortable from the time we walked into the store. More
by MITCHELLW39
April 16, 2025
I'm a Trent customer for Life! Thanks again to the whole team for making car buying an easy process. Thanks to: Ronnie, Mike, CT, Manny, Brent, Albert and all the other Pros at Tr Thanks again to the whole team for making car buying an easy process. Thanks to: Ronnie, Mike, CT, Manny, Brent, Albert and all the other Pros at Trent! More
by Kjaranyi
Employees Worked With
Other Employees :
Ronnie, Mike, CT, Manny, Brent, Albert
April 15, 2025
Tommy was exceptional, in all aspects of service, from professionalism to technical knowledge of all vehicles. He took the time to ensure that both me and my daughter were comfortable and had everything professionalism to technical knowledge of all vehicles. He took the time to ensure that both me and my daughter were comfortable and had everything we needed. He was patient in answering all our questions and getting our OnStar devices set up. I’ll recommend Trent Buick GMC and Tommy to anyone I know who are looking to purchase a vehicle. We are very satisfied. More
by JB
Employees Worked With
April 14, 2025
Husband and I have bought our last 4 vehicles from Trent. Have a good relationship with Lew. Have a good relationship with Lew. More
by cakornegay
Employees Worked With
April 13, 2025
I have to say, I'm guarded when it comes to dealing with any vehicle dealerships. When I purchased my Yukon it was a rainy day and I didn't notice some imperfections in the rims. To my pleasant surprise, ev any vehicle dealerships. When I purchased my Yukon it was a rainy day and I didn't notice some imperfections in the rims. To my pleasant surprise, even after expecting to have to put up a fight, Trent GMC had the wheels sent off and had the tires removed and the wheels completely redone. The sales specialist Ronnie was on top of everything the whole way through. More
by HRUYNO
Employees Worked With
April 13, 2025
I was very pleased with my service from start to finish. Very professional warm and inviting atmosphere. I would recommend this establishment 100% Very professional warm and inviting atmosphere. I would recommend this establishment 100% More
by nwm8243
April 11, 2025
Tommy was very pleasant and helpful during the purchase of my cadillac xt6. He continues to help with technology/Onstar issues. of my cadillac xt6. He continues to help with technology/Onstar issues. More
by davenportre
April 10, 2025
The dealership is inviting, clean, and comfortable. Everyone is friendly and helpful. We had a relaxed, enjoyable experience purchasing our vehicles. Everyone is friendly and helpful. We had a relaxed, enjoyable experience purchasing our vehicles. More
by Shackelfordalexa
Employees Worked With
Tommy
