Trend Motors Volkswagen

Mike Carbone was friendly, follow up and willingness to work with us to make the deal happen. We will recommend him to our friends if tehy are in the market. work with us to make the deal happen. We will recommend him to our friends if tehy are in the market. More

I would like to thank Dragan for my terrific experience at Trend Motors. Dragan was honest and straight forward and most of all knowledgeable about the car that I selected. After dealing with other dealer at Trend Motors. Dragan was honest and straight forward and most of all knowledgeable about the car that I selected. After dealing with other dealership for a couple of weeks I appreciated the fact that we were able to negotiate the price within minutes without the usual hassle. Overall it was great experience with a great sales team. I look forward to using Trend Motors in the future. More

Purchased a new 2012 Volkswagon Jetta. Dean was very helpful from the start as well as extremely knowledgeable. He was very honest with the pricing and the deal we agreed on was very fair and we were v helpful from the start as well as extremely knowledgeable. He was very honest with the pricing and the deal we agreed on was very fair and we were very happy with it. I would definitely recommend both this dealership and Dean to my friends and family. Thanks Dean! More

Very disappointed in the lack of customer service I've received from Trend Motors.... I made a "good faith refundable deposit" on a car I was considering and after finding something else, I've been gettin received from Trend Motors.... I made a "good faith refundable deposit" on a car I was considering and after finding something else, I've been getting the run around trying to get my deposit refunded for two weeks. My paperwork has been "misplaced" twice, and now apparently I am waiting for their backed up billing department to process the refund. Funny how it only took about 30 seconds to process the deposit, but it takes over two weeks to get it refunded. Buyer beware. My salesman was great, but this fiasco after the fact sure is not...... More

Dealing with Trend Motors has been the worst consumer Dealing with Trend Motors has been the worst consumer experience I've ever had. My experience began March 5, 2011 with the purchase of a car. After Dealing with Trend Motors has been the worst consumer experience I've ever had. My experience began March 5, 2011 with the purchase of a car. After nearly ten months of outrageous lies and flagrant disrespect, my husband and I just initiated a lawsuit. I tried every avenue for resolution. I honestly believe their policy is to lead customers with problems along so long that you just give up. We noticed a problem with our car ON THE WAY HOME FROM PICKING IT UP!!!! No one would return our calls for four days. When our car went into service to resolve the issue, we found it damaged in ways not related to the original issue - - - -our interior was ripped, our dashboard damaged, our exterior paint was scratched, our iPod jack was disconnected and I could go on and on. So we will wait for a court date and take our pages and pages of documentation and photos of our damage and see what the New Jersey Court System has to say about The New Trend Motors' business practices..........."New" Trend Motors ? What was the "Old" one like? But honestly for me what was worse than the incompetence of the Service Department was the accepted level of disrespect that starts with the general manager and goes through many of his employees. So........if you see Trend with a five star rating chances are it's not from a customer but from one of the employees. More

Dragon was helpful, not pushy, informative and he treated us very well. When I went to pick up the car he was prompt and helpful. He did a great job of showing me how all the features of the car worked. us very well. When I went to pick up the car he was prompt and helpful. He did a great job of showing me how all the features of the car worked. More

What I liked at Trend motors is that there was no playing, they were straight forward with the business, didnt waste my time, and plus they weren't too pushy, in a classy and effective way we got to playing, they were straight forward with the business, didnt waste my time, and plus they weren't too pushy, in a classy and effective way we got to seal the deal and I came back home happy with the car I got. More

Dean was very helpful with me in leasing my new Passat. He explained everything and was very detail orientated. Got a great car for a good price with no hassles. He explained everything and was very detail orientated. Got a great car for a good price with no hassles. More

Was pleasantly surprised after visiting Trend Motors. They made used car shopping so much less stressful with listening to what I wanted, and giving me options that actually matched me needs. They were They made used car shopping so much less stressful with listening to what I wanted, and giving me options that actually matched me needs. They were very customer friendly from greet through purchase, and even after purchase when I had some follow up questions. It is clear they were working for repeat business (customer loyalty) and not just a single car sale. I will always start with Trend in the future. A refreshing way to do business around pre-owned vehicles. Walked out with a good deal, a great car, and a warrantee to boot. Was well worth the hour drive it took me to get there. More

I AM LOOKING FOR A NEW VW. THE SALES DEPARTMENT WAS GREAT. THERE WAS NO BS., THEY EVEN LET ME BRING IN MY DOG!I WAS GIVEN 2 BROCHURES AND THE SALESMEN ANSWERED ALL MY QUESTIONS AND WAS MORE THEN HELPFU GREAT. THERE WAS NO BS., THEY EVEN LET ME BRING IN MY DOG!I WAS GIVEN 2 BROCHURES AND THE SALESMEN ANSWERED ALL MY QUESTIONS AND WAS MORE THEN HELPFULL. THIS WILL BE THE DEALER I PURCHASE MY JETTA SPORTS WAGEN.I WAS TOLD TO BRING MY DOG (BUBBA) WHEN I COME BACK TO BUY MY NEW DIESEL WAGEN.THIS IS THE FREINDLYESTDEALER I HAVE EVER DELT WITH. I JUST LOVE WHEN A SALSMEN IS NOT PUSHY AND WRITING UP A SALES SLIP WHEN I'M JUST LOOKING AT THE CARS THAT ARE OUT TODAY (2012) TREND ALSO HAS A LARGE INVENTORY AND THE DEALERSHIP IS VERY VERY CLEAN AND NEAT. SINCERLY CHUCK More