Trend Motors Volkswagen
Rockaway, NJ
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Upon entering Trend Motors Volkswagen on 06-15-13, my husband and I were immediately greeted by a friendly receptionist. We then met with Michael Ladenheim, a very professional and friendly sales consult husband and I were immediately greeted by a friendly receptionist. We then met with Michael Ladenheim, a very professional and friendly sales consultant. We advised him that we were interested in purchasing the 2013 VW Jetta Sedan S (platinum gray metallic). After our test drive, we were ready to move forward with the negotiations. Mike immediately went to work for us. He ran the numbers to compare the pricing between TrueCar vs. the Costco Auto Program. The results shocked us...in a very good way. With Mike's help, we ended up saving over $3600 off MSRP with the Costco Auto Program! Talk about an awesome deal! This was the smoothest, most pleasant experience at a car dealership we have ever experienced -- haggle-free and hassle-free. Mike really made us feel at ease. He was a pleasure to work with. If we ever need another car in the future, we would definitely consider going back to Trend Motors to work with Mike again. We are definitely recommending Mike to all our family and friends. We feel confident that they would get the same royal treatment that we received. We also worked with Anthony Mongiovi, the business manager, to secure financing. After submitting our application to six different banks, Anthony was able to secure us a 3.44% APR with Bank of America. Again, this was a very smooth procedure. Anthony made us feel that he had our best interest at heart. We love our new 2013 Jetta Sedan! It is a beautiful ride! Thank you Mike and Anthony for giving us such a fantastic experience at Trend Motors Volkswagen. We appreciate you both! Bobby & Neena Vorabouth More
I was welcomed as soon as I stepped in the door, Kim was so nice and so was Scott, Anthony, Dean and the rest of the staff. There was no pressure and they were very friendly and new alot about the vehic so nice and so was Scott, Anthony, Dean and the rest of the staff. There was no pressure and they were very friendly and new alot about the vehicle I was looking to buy. Kim made the whole experience of buying a car enjoyable. I would recommend this dealership to my friends and family. Judy Brunone More
I was in the market for a 2013 Jetta, and with the friendly assistance of Trend Motors and Rich Rodriguez, I am no longer looking. They offered an incredibly competitive price, provided a pressure fre friendly assistance of Trend Motors and Rich Rodriguez, I am no longer looking. They offered an incredibly competitive price, provided a pressure free experience, and were accommodating to my concerns and questions. I recommend them to anyone who is in the market for a volkswagen. More
Buying cars for over 55 years. Best dealer and people I've ever worked with. You can buy the same car from any dealer. I am not buying the car I am buying the service!! I've ever worked with. You can buy the same car from any dealer. I am not buying the car I am buying the service!! More
My experience at Trend motors was exceptionally great! The overall purchase of my new. Volkswagen was the most pleasant car purchase I ever had. Dean Houston was easy to deal with friendly honest and alw The overall purchase of my new. Volkswagen was the most pleasant car purchase I ever had. Dean Houston was easy to deal with friendly honest and always trying to make the customer happy. He showed me what cars were available at the time and allowed me. To test drive the cars. Once I drove the car, I was sold that this car was for me. The entire paperwork process was rapidly handled, and I was able to drive my car home at the of the purchase of 2hours! The smoothest car purchase I ever made! I will recommend Dean at Trend Motors to all my friends and family! Thanks again Dean, Amiga Kulkami More
I took my VW Jetta in for the 80,000 mile check up at Trend Motors in Rockaway, NJ. After getting ripped off for over $700.00, I noticed that my front bumper was pulled off the front of the car about an Trend Motors in Rockaway, NJ. After getting ripped off for over $700.00, I noticed that my front bumper was pulled off the front of the car about an inch. I'm fairly confident that when I brought the car in for service, it wasn't like that. However the next day when I brought it back, the service manager ensured me that it was like that when I dropped it off but since I had already left the dealership with the loaner so he didn't bother to notify me. The thing is, he did have time to notify me 2 times to try to squeeze 'extra' service from me throughout the day. While I find their service staff is 'friendly' and 'nice', they are untrustworthy. From now on, I'm planning on using a VW mechanic not associated with this or any other dealership. More
INCREDIBLE RIPOFF.We bought JETTA in PA , Young of Easton usual dealer service These Guys in PA great... when my wife a breast cancer survivor went to Trend as she was babysitting Granddaughter went there t usual dealer service These Guys in PA great... when my wife a breast cancer survivor went to Trend as she was babysitting Granddaughter went there they CHARGE $97.85 to change a BULB. NJ vs PA you decide I am filing a complaint . We are on Social Security. AARP members More
I bought a left over 2011 Volkswagen GTI in 2012. So far I have had nothing but problems. The drivers side window leaks and the ECU is giving me a whole bunch of error codes. It has been a nightmare experie I have had nothing but problems. The drivers side window leaks and the ECU is giving me a whole bunch of error codes. It has been a nightmare experience working with this dealership or should I say "stealership". I have to make repeat visits for the same problem which never gets fixed after waiting hours in the service lobby. Don't get me wrong they try to be nice but that is about all your going to get out of Trend motors . More
Was interested in a used Beetle and had an appointment to inspect the car. Had to travel 4 hours from my residence along with my family. Had even authorized a $500 hold on the car so that no other seller can inspect the car. Had to travel 4 hours from my residence along with my family. Had even authorized a $500 hold on the car so that no other seller can pick it up. Inspite all this, i was in for a rude shock when the sales person called when i was half way through my 4 hour journey to inform me that the car was sold to someone else by his manager the previous day! The dealership is absolutely irresponsible and unprofessional! More
VW dealer Trent Motors of Rockaway NJ want $500 up front to check credit claiming it cost them money. Next they claim you would get the $500 back if you don't buy the car or if you do it will be used as a d to check credit claiming it cost them money. Next they claim you would get the $500 back if you don't buy the car or if you do it will be used as a down payment. This is just a hoax to keep a hold on you, don't ever expect that money back if you don't want to buy. More