Trend Motors Volkswagen

Professional from Start to Finish I came in looking for a particular vehicle that they had on Cars.com (2010 Dodge Charger R/T) and I was greeted with a lovely smile by Alicia (saleswo I came in looking for a particular vehicle that they had on Cars.com (2010 Dodge Charger R/T) and I was greeted with a lovely smile by Alicia (saleswoman) and Rick (manager). After the test drive, I immediately fell in love with the ride and the power. Rick advised me of all that he had done to it to make it as attractive to a buyer as possible. His honesty was greatly appreciated and in turn turned a would be car shopper into a buyer and all that was left was to crunch some numbers. As a sales manager myself, I have met many financial managers and all of them shadow in comparison to the professionalism that Mr. Simon displayed to me. The bank associate had his figures wrong and Mr. Simon told him so and how he had the right figure and made the Car very affordable for me. I came in later to sign some more paperwork and take my car home. When I left, I knew I had received the best deal possible, peace of mind, and exactly what I wanted. Thank you Trend Motors! I will recommend you to anyone looking for a great deal and the perfect car buying experience. More

Best dealer experience ever! We were ready to purchase a Beetle convertible at a local dealer just for convenience and the fact that we had just purchased our other car at a siste We were ready to purchase a Beetle convertible at a local dealer just for convenience and the fact that we had just purchased our other car at a sister dealer (another brand). We went through True Car and found 3 other dealers that could possible help us. While all promptly got in touch with me, i was especially impressed with Brian at Trend. He was pleasant and not pushy at all. He knew the product extremely well and knew what was out there. He informed me that their price had no hidden incentives involved that we would not qualify for such as military, returning customer, etc. I explained what we wanted and the color we really wanted. He was upfront that the car was not in stock but could be found with no penalty to the cost of the car. We chatted and told him we were ready to purchase and he promptly put in writing through an email, a price that knocked my socks off! It was a little difficult to make it to the dealership during the week since my wife works in the city so we took a ride on a Saturday and made an appointment to see a car with the interior color we wanted. Not only was Brian waiting for us, the car was there as promised and we did not have to wait. Knowing it was a Saturday afternoon, we expected to wait but Brian was right there and ready to help. We made the exact same deal that he quoted in the email. We were not sold on "extras" and the deal was written in record time and we were on our way home. Brian kept us informed as the car had to be found and brought in. It was ready on the day promised and the delivery of the car was just as smooth as the initial purchase. The price was incredible. They truly wanted our business and although most dealers will say that, Brian and Trend made a great deal from the beginning and not at the very end. There was no haggling to get there. It was honestly the smoothest and easiest deal i have ever made. From this point forward, we not not even think about going to another dealership when its time to get another one. Do yourself a favor and talk to Brian about whatever car you are interested in. Even if you feel its not that close to where you live, take a ride and it will be worth it. Thanks again for the great price and service and a great car! More

Trend Motors From calling to make an appointment right through to the delivery of my car after service, the entire experience could not be any better. The entire From calling to make an appointment right through to the delivery of my car after service, the entire experience could not be any better. The entire staff is very attentive, friendly and professional More

I was originally dealing with another service rep and when I went to pick up my car, he wasn't there. John Lindstrom, Svce. Mgr. stepped in and finished writing up the paperwork. I wound up having to b when I went to pick up my car, he wasn't there. John Lindstrom, Svce. Mgr. stepped in and finished writing up the paperwork. I wound up having to bring the car back again the next day for another service and John made sure I had another car to use while mine was being worked on. When I returned several hours later, my car was washed inside and out. He seemed to take pride in pleasing the customer and it is for this reason I would recommend Trend Motors. More

Megan went above and beyond to help me with my warranty company and worked with me on pricing for new tires. She is the BEST!!! company and worked with me on pricing for new tires. She is the BEST!!! More

I bought a 07 Saab 95 (dealerrater does not offer that choice) off the internet sight unseen from Anthony. I would normally never do anything like this...most of my friends are still surprised. But they h choice) off the internet sight unseen from Anthony. I would normally never do anything like this...most of my friends are still surprised. But they had the year, milage and color I wanted. The body did not perfectly match the CarFax or description, but Anthony was never less than honest with me. From what I could see I was probably buying the cheepest car on their lot. Regardless: 1. when I flew in they had a ride WAITING at the airport. 2. the car was completely detailed and waiting for me. 3. I had authorized a couple of minor repairs to make the car safer to drive to back to Michigan. They were done and fairly priced. (actually lower than Anthony had quoted) 4. I was in and on my way in about a 1/2 hour. Mechanically, it was a perfect trip home. Ultimately, the repairs they deemed necessary proved to be overstated. In short. They lived up to reviews I had read, the car was better than they said, the deal was fair and I am very satisfied. Would I buy like this again? Yes, if I was dealling with Trend. They won my trust. More

I took my 2011 Jetta to the 20,000 maintenance service appointment. Megan accepted me, explained everything and was very pleasant. I wasn't waiting for too long and everything was fine. Recommending. appointment. Megan accepted me, explained everything and was very pleasant. I wasn't waiting for too long and everything was fine. Recommending. More

My experience at Trend was very positive. I came in for my complementary 10k service. Megan Chuddley was a wonderful service rep, she was very friendly, knowledgeable and outgoing. The only reason I ga my complementary 10k service. Megan Chuddley was a wonderful service rep, she was very friendly, knowledgeable and outgoing. The only reason I gave the overall experience 4 stars was because I felt like I was there for a long time waiting for my car to go in. Apparently the car before mine took longer than expected. I know these things can't be helped, but it did feel like a very long time to wait. Other than that the experience was pleasant, the waiting room is comfortable and my car came back looking and feeling great and had been thoroughly looked over. More

I utilized the express service for an oil change and it was as express as advertised. Megan brought out my air filters and showed them to me. I had been meaning to replace them anyways so that got me to was as express as advertised. Megan brought out my air filters and showed them to me. I had been meaning to replace them anyways so that got me to do it. The waiting lounge is great and my car was in and out really fast. More

I purchased my car from Dean Huston and my service Advisor is Ray O'Brien, both of these guys are at the top of their game. Trend VW is a great dealership. Each time I had my car in for service, Ray c Advisor is Ray O'Brien, both of these guys are at the top of their game. Trend VW is a great dealership. Each time I had my car in for service, Ray consistantly takes care of my VW in a timely manner, keeps me informed about cost and always follows up. The service is also done correctly the first time. I appreciate his genuine concern and dedication to his work ethic. More