Trend Motors Volkswagen
Rockaway, NJ
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This is my second time leasing with VW in Rockaway. Anthony Cagno is the best ! He got us the deal we wanted for me and my mom. We were in and out in 1.5 hour with a new car. By far the easiest and qui Anthony Cagno is the best ! He got us the deal we wanted for me and my mom. We were in and out in 1.5 hour with a new car. By far the easiest and quickest car buy ! I highly recommend Anthony and Trend VW ! More
STAY AWAY! ! Service department is horrible and ALL they do is try and rip you off. They just charged me $400 to change out the headlights and we got the car it ! Service department is horrible and ALL they do is try and rip you off. They just charged me $400 to change out the headlights and we got the car it was even fixed needed to wait another hour for the to correct with some more excuses. Pleas stay away, they define the word xxxxxxx! More
I will say that they were nice. Unfortunately that is the best thing I can say. I called and made an appointment. I had to wait two weeks to get my car in. I was told that it would Unfortunately that is the best thing I can say. I called and made an appointment. I had to wait two weeks to get my car in. I was told that it would have to be evaluated ( of course) and then they could tell me how long it would take and how much it would cost. When I arrived for my appointmen 15 minutes early. I was told there was no way my car could be looked at that day but I could leave it and be shuttled home. They would call me at an undetermined time in the future to let me know how much and when they could get to it. I thought that was what my appointment was for. Otherwise, why did I have to wait two weeks? I was also told that the evaluation of my car would cost 165$. No one had mentioned that either. No Thanks. More
My daughter bought a car from them , her first experience was great but this time was not. They said she has something wrong with her trans with no codes coming at all so they can low ball her trade in. The was great but this time was not. They said she has something wrong with her trans with no codes coming at all so they can low ball her trade in. The topper was she was given her car purchased with no gas. That's bad business & we will never go back again. More
Glen and Hagar and staff were excellent to work with and the dealership was the most accommodating. You should have no problem buying a car from this dealership. the dealership was the most accommodating. You should have no problem buying a car from this dealership. More
Excellent experience. Jonathan is knowledgeable and professional. He listened to the specifics of what we were looking for and found vehicles that met our needs. Jonathan Jonathan is knowledgeable and professional. He listened to the specifics of what we were looking for and found vehicles that met our needs. Jonathan is genuine and will find you the vehicle you are looking for at the best price possible. He is straight forward, plays NO games, and has top notch communication skills. We will definitely return to Trend for our next Volkswagen! Thank you Jonathan! More
I have to tell you, this was the fourth new car purchase since 2003. This was the first time making an out of state purchase. The interactions I had with Eryn Filosa throughout the entire transaction was no since 2003. This was the first time making an out of state purchase. The interactions I had with Eryn Filosa throughout the entire transaction was nothing less than courteous and professional. She was incredibly forthcoming with the process and articulated every detail. Upon my arrival, she walked me through all the necessary steps and assisted effortlessly managing my expectations. She’s a 6 out of a five star rating or an 11 out of ten! More
What a pleasure buying a car was. In this market most dealers made us feel like they were doing us a favor by even allowing us to shop their inventory. This was not the case at Trend. In this market most dealers made us feel like they were doing us a favor by even allowing us to shop their inventory. This was not the case at Trend. Both Tom our salesman and Jim Federico the Manager made this a truly pleasurable experience. They treated us like valued customers and helped us purchase the perfect vehicle for our teenage daughter. We have been looking for a car for months and only wish we had visited Trend first. Highly recommend this dealer!! More