Blasius GMC
Branford, CT
Filter Reviews by Keyword
By Type
Showing 3 reviews
Bought a used corvette and on the way home the transmission blew. Also live wires directly from the battery shorted in the trunk and major water leaks from the removable top that they said was wat transmission blew. Also live wires directly from the battery shorted in the trunk and major water leaks from the removable top that they said was water tested. Got over 15 codes in the computer on the way home. Radio is dead. Called them and the only answer I got was, "if we knew we wouldn't have sold it, good luck". Also a pulse system for the brake lights to flash was supposed to be installed on the car, that I didn't want but was told it's installed on all there cars was never installed. Charged $495, they refunded $299. Upsale rip-off. Can buy it on Amazon for $30. Funny how everyone is so nice and friendly until you sign the papers and you can actually see them treat you differently. And yes I did sign the "as is" form but xxxx not even some help on a deal I got screwed with. Your choice if you would like to do business with them. "Goodluck" Update 4/4/2024. Finally saved enough for repairs. Cost me $6500 for my transmission rebuilt with replacement of electronics and computer flash. $500 for weatherstripping to stop all the leaks. Still repairs to be made and still haven't heard a word from Blasius GMC. More
Lack of Communication and Customer Service – NOT @ Blasius GMC After having a bad experience at a local used car dealership, I was kind of skeptical about going to another used car dealership. Ho Blasius GMC After having a bad experience at a local used car dealership, I was kind of skeptical about going to another used car dealership. However, following an online search, I discovered Blasius GMC had the Mercedes E300 I was searching for. Mr. Gene Footman, reached out to me that Friday morning to set up a test drive the following day. Gene exemplified what customer service in yesteryears used to be; Gene was not pressured to make the sale, he communicated effectively and was transparent throughout the entire process. I commend Gene on his attention to detail and exceptional customer service skills, which are rare today. Now unto Mr. Chris Prevosk, a veteran business manager. Chris was great, finding me the best financing deal selling me the extended services I needed, and not overcomplicating the process. Chris’s comical sense of humor and meticulous attention to detail made the transaction effortless and seamless. After 1 week, my wife and I are extremely happy with our purchase and hope to do business again at GMC Blasius. Communication and customer service are not dead, especially at Blasius GMC. Thank you, guys, and Happy Holidays!!! Dr. Timothy T. Boyd and Rev. Dr. Kimmie Boyd More
My salesman, Juan at Tremonte Auto Group was great! He’s very kind, and accommodating and I never felt pressured by him. He was precise and kept in close contact with me throughout the process. very kind, and accommodating and I never felt pressured by him. He was precise and kept in close contact with me throughout the process. More