Treasure Coast Toyota Of Stuart

A truly amazing story My 19 year old daughter had been looking for a 2012 Jetta for several months and finally found one listed online here at Treasure Coast Toyota that sh My 19 year old daughter had been looking for a 2012 Jetta for several months and finally found one listed online here at Treasure Coast Toyota that she could afford. She had saved for four years and was ready to buy her first car for cash. We live in Sarasota but were more than willing to drive the three hours to purchase the car. Jody was very helpful over the phone and assured me that the price that was advertised on the website was indeed the price I would pay. We were very excited and drove over the following day to test drive the car and make the purchase. The car was in perfect condition and the test drive was great. It was late in the day, but Eileen processed our paperwork quickly and we were on the road home by 7:45 pm. We stopped in Okeechobee for dinner and then continued on our way at about 9:45 pm. We were about fifteen minutes outside of Okeechobee when the EPC (electronic power control) light came on and the car engine lurched several times like it would stall. My daughter pulled off the road and we tried to figure out what was wrong. We decided not to try to drive any further since SR 70 is all back roads and very desolate that late at night. We were able to make it back to Okeechobee and booked a hotel for the night. I left a message on the voicemail at the dealership at 10:30 pm so they would know what was happening. I called the next morning and they had already listened to my message and were expecting my call and put me right through to Eileen. She said to bring the car back and their service department would take a look at it. I decided to drive the Jetta since I was unsure how it would perform. I was on the road for only five minutes when the engine shuddered and stalled and I had to pull off in a driveway. I called Eileen and she said she would have a tow truck dispatched immediately and that she was so sorry that this was happening to us. We drove the hour back to the dealership and the tow truck arrived within five minutes with our car. Eileen told us the service department would work on the Jetta and we decided to go have lunch and run some errands. Everyone at the dealership was so kind and apologetic that we felt better right away. The service department ended up sending the Jetta to the Volkswagen dealership for the necessary repair - the speed sensor had gone bad. Normal in town driving would not have effected this, but we immediately left to drive across the state and the higher speed finally caused the sensor to fail. Eileen turned a very stressful situation into something wonderful. She took care of everything and we were not charged for the repairs. She even reimbursed me for my hotel without even being asked. There are not words to express how grateful my daughter and I are for everything she did for us. I will be telling this story for a very long time to come. More

Great experience Great people to deal with. Jody was very easy to deal with. I've had alot of experience with Toyota dealers in the area and this dealership was far an Great people to deal with. Jody was very easy to deal with. I've had alot of experience with Toyota dealers in the area and this dealership was far and away the best. I live 25 miles away from them and would return rather than go to the one 7 miles from my home. Extremely satisfied. More

See jody Got the car I wanted for a better price with Jody she was real easy to deal with, not pushy she was very helpful go see her she's the best, I will be Got the car I wanted for a better price with Jody she was real easy to deal with, not pushy she was very helpful go see her she's the best, I will be doing business with again More

glad to be back in a toyota! Elaine Johnson was amazing! She was super friendly and really went beyond to make our experience a pleasurable one. My mother and I both left in a new Elaine Johnson was amazing! She was super friendly and really went beyond to make our experience a pleasurable one. My mother and I both left in a new to us car. It was more than I hoped for. The sales team was well organized and had us on our way in a decent amount of time. We are very happy and have been telling everyone about our awesome experience. More

Very helpful Neville was awesome! He was very honest and not pushy! He took very good care of us throughout our search for the perfect vehicle! I would definitely Neville was awesome! He was very honest and not pushy! He took very good care of us throughout our search for the perfect vehicle! I would definitely recommend him. More

Quick easy and painless Bought my 2014 elsewhere but had my car serviced at Toyota of Stuart. They did not give me any grief about not buying from them but welcomed me very w Bought my 2014 elsewhere but had my car serviced at Toyota of Stuart. They did not give me any grief about not buying from them but welcomed me very warmly. Jack was my service rep and was great. Will be coming back for service when it's due again. Thanks Jack! More

Top knotch sales and service. My recent purchase with Toyota of Stuart was a great experience. At no time did I feel that I was under any pressure. Everyone I dealt with were high My recent purchase with Toyota of Stuart was a great experience. At no time did I feel that I was under any pressure. Everyone I dealt with were highly professional and skilled. I will share my experience with others. ( YOU GUYS ARE GREAT) !!! More

Could not be more sastified Me and my wife had been to 4 other dealerships here on the Treasure Coast and Toyota in Stuart was our last dealership before heading south to West Pa Me and my wife had been to 4 other dealerships here on the Treasure Coast and Toyota in Stuart was our last dealership before heading south to West Palm to find a car and dealership we would be feel comfortable enough to buy from, so we stopped look at some different Model Toyota's, we were immediately greeted by John Green. He politely acknowledged my wife first then myself by introducing himself. We walked around as John discussed with us different models and features each car had. I explained to him we would be purchasing a car for my wife and I let him know the importance of how safe of a car I wanted to trust to put my wife in. John let me know he is happily married as well and he would not recommend anything he would not put his own wife in. John was very patient with myself and my wife with all the questions we had , never rush and let us know all of our options for trading in or purchasing a second vehicle. Well I must say another review will be written soon when we return to Florida from Canada in August and John will be our go to gentleman, see you soon John and Thank you so much for all your kindness and patience I write reviews all the time the bad and the ugly, however if you are on the fence about a car, need professionalism with a salesman who is patient not pushy and is very knowledgeable of his products, do not hesitate to stop at Toyota in Stuart and ask for John Green Thank you Mike and Bonnie Laskogard More

Great dealership and a happy place. Cars are cars, you can buy them anywhere, its the dealership that counts. Your dealership is a happy place because its full of happy people who are fr Cars are cars, you can buy them anywhere, its the dealership that counts. Your dealership is a happy place because its full of happy people who are friendly,fair and competent. I am a three time repeat customer. More

Customer Sevice At this dealership they were very nice. Also, they're customer service was exceptional. I would recommend them to anyone who wants to buy a car. At this dealership they were very nice. Also, they're customer service was exceptional. I would recommend them to anyone who wants to buy a car. More