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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,090 Reviews

3,090 Reviews of Treasure Coast Lexus - Service Center

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December 05, 2023

Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome More

by wintleyphipps
Recommend Dealer
Yes
Employees Worked With
Kelli
Dec 05, 2023 -

Treasure Coast Lexus responded

Wintley, we're picking up on a theme here and love it! Thanks for sharing your awesome experience at Treasure Coast Lexus.

December 05, 2023

Excellent Kelly was great to work with. The tow truck driver was great also. Thanks More

by KathyP
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 05, 2023 -

Treasure Coast Lexus responded

Kathy, we're thrilled Kelly and the Treasure Coast Lexus team could offer accommodating assistance!

December 05, 2023

My service provider was very courteous and provided assistance in a timely manner. Great experience at Treasure Coast Lexus. More

by queeno358
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Trochez Galindo
Dec 05, 2023 -

Treasure Coast Lexus responded

We're glad to know you had a great experience with our service provider at Treasure Coast Lexus. Thank you for the positive feedback, we appreciate it!

December 04, 2023

Always professional and accommodating with excellent service accountability. Process of check-in to check-out is easy and streamlined. More

by chrisp42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Treasure Coast Lexus responded

We're glad to know you found our check-in and check-out process at Treasure Coast Lexus easy and streamlined. Thanks for highlighting our professionalism. We look forward to serving you again!

December 02, 2023

phenomenal, expeditious service. ....Ana in sales took care of me and ensured my service expectations and buying experience was beyond expectations More

by esmithjr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Bierle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Treasure Coast Lexus responded

We're delighted to know that Ana and our team at Treasure Coast Lexus exceeded your expectations. Thanks for sharing your experience with us!

December 02, 2023

I truly enjoyed the experience of the pleasant atmosphere and complete help of any issues or concerns that I may have!!! More

by lynn82gold
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Treasure Coast Lexus responded

We're so glad to know you enjoyed your experience at Treasure Coast Lexus! Our team is always here to help with any concerns or issues. Thanks for the positive feedback!

December 01, 2023

Great service was extended to us by the service department and rep Jude. We also interacted by phone with Linda who made sure that our needs were met. We had a difficult time getting an exact time More

by georgette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude-Linda
Dec 04, 2023 -

Treasure Coast Lexus responded

Georgette, it's wonderful to know that Jude and Linda from our service department at Treasure Coast Lexus were able to assist you effectively. We're glad your car is back on the road running beautifully! Thanks for sharing your experience with us.

November 28, 2023

WE had an appointment for a key replacement on the 21st, we were told the key would be ordered and there for our appointment. after coming in for the appointment we were told it hadn't been ordered. We came More

by drberwick51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelleigh Congdon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Treasure Coast Lexus responded

I'm sorry to hear you've not enjoyed working with our team. We aim for a high level of customer satisfaction by doing our very best to provide efficient and fair service. To think we've left you with a different impression is truly disappointing. If you're available, I'd like the opportunity to discuss this further with you and find ways we can improve our service based on your feedback. Please reach out at your earliest convenience using the number I've included below. Thank you, Michael Hoye - Service Manager 772-460-0000 Ext 2400

November 27, 2023

Everything went very smoothly A loaner car was provided when my car was picked up for service. More

by Dcbarnhorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Treasure Coast Lexus responded

We are glad to hear that our team provided smooth service and that you appreciated the loaner car! Thank you for choosing Treasure Coast Lexus.

November 27, 2023

The services appointment was quick and easy. I check in very fast. Cordial staff . The checkout needs improvement. Checkout needs to better. More organized less confusing! More

by meteorov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Treasure Coast Lexus responded

Thanks for your feedback! We're glad to know that the check-in process at Treasure Coast Lexus was smooth. Your suggestion about improving our checkout system is noted and appreciated - we always aim to provide a seamless experience from start to finish. Safe travels, and we'll see you next time!

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