Treasure Coast Lexus - Service Center

They did a great job the surrounding in the waiting room was clean and the personals were friendly and quite knowledgeable was clean and the personals were friendly and quite knowledgeable More

Great service. Very professional and very informative. Got back a clean car.Great snacks and beverages while you wait. Very professional and very informative. Got back a clean car.Great snacks and beverages while you wait. More

Josh, my service rep pointed me in the right direction, diagnosis by Steven Gillis, who had the perfect answer to the problem. In a little over an hour, an intergrated streaming debacle was solved! Steve i diagnosis by Steven Gillis, who had the perfect answer to the problem. In a little over an hour, an intergrated streaming debacle was solved! Steve is a wonderful Lexus employee. We are lucky to have him. These cars are now very large Computers on wheels. Steve has the keys. Grateful he is on the Treasure Coast Lexus Team. More

I came in for an oil change. Also my check in engine light came on. Jude said they would need to do a diagnostic test which was around $250. I was perfectly fine with that. B Also my check in engine light came on. Jude said they would need to do a diagnostic test which was around $250. I was perfectly fine with that. Between the oil change, diagnostic test, and rear brake replacement the total was aroun $1,087. When Jude presented the total to me I mentioned to her that coming in I didn't expect to spend $1,100. I wasn't expecting her to do anything but on her own she said something along the lines "I'm sure I can bring that down a bit." I was very grateful that Treasure Coast Lexus providing me a loaner. When I came back the following day to pick up my car, Jude presented to me again the work that was done. Jude starts with the diagnostic test then she said that "it turns out it was just the gas cap was loose." To which I replied "Wow $250 for a loose gas cap." Then she replied "Next time check the gas cap." I wasn't pleased with the comment and the way it was said. It is like insult to injury. I said to her if you are telling me to just tighten the gas cap next time illustrates that this has happened before. When I brought this up she got short and just said I will take it off which I appreciate it but not the way she said it. It makes it out like I am complaining to get something for free. When I lived in Broward county the gas cap was loose and the check engine light came on and I told her this. Before I could get the next word out of my mouth she butted in and said "Well you should know this already." That I don't appreciate at all. I don't work on cars. I thought the check engine light had something to do with the maintenance required warning. I honestly felt the way she hurried and took off the diagnostic test that she had a quoted to meet for sales and that it doesn't look good if I complained. The whole experience really rubbed me the wrong way. To the point I don't trust Treasure Coast Lexus. I hope someone takes the time to ready my survey. More

Service department was friendly, timely and professional. Restroom, snack bar and lobby was clean and well-stocked. Restroom, snack bar and lobby was clean and well-stocked. More

This is my first service experience with Treasure Coast Lexus. I requested to have the lower oil pan resealed, which required the technician to remove the engine mount bolts to access the lower oil pan. Th Lexus. I requested to have the lower oil pan resealed, which required the technician to remove the engine mount bolts to access the lower oil pan. The technician did not reinstall the engine mount bolts, so my engine was not secured to the subframe for several months. I left several messages for the service manager, but did not receive a call back. The service advisor and shop foreman are working with me to order and install new engine mount bolts. I'm hoping the engine and transmission did not suffer permanent damage. More

Excellent people and excellent facilities would definitely recommend to anyone. The vehicles are excellent also. definitely recommend to anyone. The vehicles are excellent also. More

Fast, polite and reliable. I would definitely recommend them. They are excellent with their communication. I would definitely recommend them. They are excellent with their communication. More

First class service and people. Clean, professional, makes me feel comfortable. Trusted service exceeds my expectations. Clean, professional, makes me feel comfortable. Trusted service exceeds my expectations. More

Kelleigh made sure that my car was well taken care of while in service for new tires and AC repair. After getting me a great loaner, she kept in touch as to the progress on my car. She was knowledgeable, while in service for new tires and AC repair. After getting me a great loaner, she kept in touch as to the progress on my car. She was knowledgeable, professional, and personable. Having used a few different LEXUS Service centers I have been most pleased with Treasure Coast Lexus. More