Back

Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,089 Reviews

3,089 Reviews of Treasure Coast Lexus - Service Center

Sort by
December 30, 2023

Came in to to get second key to vehicle bought in March 22. They also preformed 5000 mile service. Took over two hours. Asked to speak to tech because I had a couple of questions. Introduced to Hope. More

by ronaldl102
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Treasure Coast Lexus responded

I'm sorry to read about your experience. It's important that our team provides accurate information and I apologize if this was not the case during your visit. We're always looking for ways to improve, so we appreciate you bringing this matter to our attention. If there are any other questions or concerns you'd like addressed, please don't hesitate to reach out directly. Thank you! Amber Woods - General Manager - awoods@treasurecoastlexus.com

December 30, 2023

I have always taken my Lexus to be serviced there. I never had a problem. They Explain everything thoroughly! Also the valet service is wonderful. More

by SCREAMER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Treasure Coast Lexus responded

We're so glad to know that you've consistently had great experiences with our service department at Treasure Coast Lexus. We strive for clear communication and top-notch customer care, including our valet service! Thanks for the review.

December 30, 2023

Everyone was so Friendly & Helpful! We think we established a Lasting Relationship! We took our Car in for Service & Left with a new Lexus! More

by gesnider11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Lucas’s, Steve Kristine’s, Dylan Smith
Jan 02, 2024 -

Treasure Coast Lexus responded

We're delighted to know you had a positive experience with our team at Treasure Coast Lexus! It's great that we could assist in finding your new Lexus. We look forward to continuing this relationship and serving any future needs.

December 27, 2023

Always get great service when visiting Treasure Coast Lexus. It is a long drive but worth it. More

by Dave
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Treasure Coast Lexus responded

Thanks for making the drive to choose Treasure Coast Lexus above the rest, Dave! We look forward to seeing you next time!

December 23, 2023

Tara as well as the everyone at Treasure Coast Lexus is friendly, professional and knowledgeable. It’s always a pleasure doing business with them. More

by droulhac1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Treasure Coast Lexus responded

We're delighted to know that you had a positive experience with Tara and the rest of our team at Treasure Coast Lexus. We appreciate your kind words and look forward to assisting you again in the future!

December 23, 2023

The individual that is called to schedule the service has no idea what she is doing. The gentleman I was set up with to conduct. The service was really very knowledgeable. In a pleasure to work with More

by Mjcmjcjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Treasure Coast Lexus responded

We appreciate your feedback and are glad to know that our service team was knowledgeable and a pleasure to work with. That said, we'll take note of your concerns about the scheduling process for improvement in the future. Thanks for trusting Treasure Coast Lexus with your business!

Dec 30, 2023 -

Mjcmjcjr responded

Recommend the lady Who answered the phone be retrained

December 22, 2023

Great experience with all involved. Great customer service. Courteous, knowledgeable, professional and friendly. I do recommend Lexus of Treasure Coast for your Lexus needs. More

by chetwyndb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seymour Buchanan
Dec 22, 2023 -

Treasure Coast Lexus responded

We're so glad to know you had a great experience with our team at Treasure Coast Lexus! Your recommendation means the world to us. We look forward to serving you again in the future!

December 21, 2023

Howard is great. . This is the second car we bought from him . Steve is a little high pressure but effective More

by mmarqua707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Seifert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Treasure Coast Lexus responded

We appreciate your feedback and are glad to know Howard was able to assist you in finding another car at Treasure Coast Lexus! We'll take note of your comments about our sales approach, as we always aim for a comfortable experience. Thanks again!

December 21, 2023

We received average service at best. First apt. was canceled because the pickup time was set for 11am and after I made 3 calls someone finally called to say pickup would come and arrive More

by JOHN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude
Dec 22, 2023 -

Treasure Coast Lexus responded

John, I'm sorry to read about the scheduling issues you experienced. We strive for top-notch service and communication, and it's clear we fell short in this instance. Your feedback is valuable as it helps us improve our processes moving forward and we will be sure to discuss this with our team to ensure this does not happen again. If there are any other concerns or questions you'd like to discuss, please feel free to reach out directly at your convenience. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

December 20, 2023

Very efficient. Customer service was top notch. No complaints at all! I would recommend them. More

by JAMES.CORBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Treasure Coast Lexus responded

Thank you for choosing Treasure Coast Lexus and recommending us, James. We are glad to hear that our team took excellent care of your service needs.

...
39
...