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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,089 Reviews

3,089 Reviews of Treasure Coast Lexus - Service Center

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January 29, 2024

Josue, Was professional , knowledgeable and efficient. He answered my questions, understood my concerns and kept me informed. He even delivered my car to me as the work was not complete before the drivers More

by MLT130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Treasure Coast Lexus responded

We're so glad to know that you had a positive experience with us at Treasure Coast Lexus! It's great to see Josue was able to assist efficiently and professionally. We'll make sure your kind words reach him. Enjoy the ride in your freshly serviced car!

January 28, 2024

Jude is pleasant and fantastic as a customer service advocate. The service department addressed our issue quickly and Jude was helpful throughout the entire process. Now days, customer service is spotty More

by David.stille
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jude Forte
January 28, 2024

Pleasant, Professional, clean, the best auto dealer experience I have had both in sales and service! More

by KEITHKITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seymour Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Treasure Coast Lexus responded

Thank you for the review! We hope to see you again at Treasure Coast Lexus!

January 27, 2024

Clean , very professional. Explained everything about my car after they inspected it . Work was completed in a timely manner More

by EW1927NYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Treasure Coast Lexus responded

We're glad to know you found our service at Treasure Coast Lexus professional and efficient. It's important for us that everything about your car is clear after an inspection. Thanks for the review!

January 27, 2024

David was very good and kept me informed, also suggested some definitely worth while things to consider. I had a very positive experience. More

by x7CWsAjvKYMkqby
Recommend Dealer
Yes
Employees Worked With
David Seifert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seifert
Jan 29, 2024 -

Treasure Coast Lexus responded

We're glad to know that David was able to provide you with a positive experience at Treasure Coast Lexus. Your feedback is greatly appreciated!

January 26, 2024

Kathy is great to work with. I waited for my car and it was done around the time she told me it would be done. It was great that the service did not take longer which is what I More

by diane.tinkleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Treasure Coast Lexus responded

Diane, we're glad to know Kathy and our team at Treasure Coast Lexus were able to provide you with a timely service experience. Thanks for sharing your feedback!

January 26, 2024

Very Knowledgeable. Did my service in a timely manner. Hope is very good at explaining the electronics. More

by malcolminflorida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hope
Jan 26, 2024 -

Treasure Coast Lexus responded

Malcolm, we're glad to know that Hope and our team at Treasure Coast Lexus were able to assist you efficiently. We appreciate your feedback!

January 25, 2024

Great experience Everyone is welcoming, helpful and very professional We will definitely bring our Lexus for service to this dealer More

by MARIASPIERS
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jude Forte
Jan 26, 2024 -

Treasure Coast Lexus responded

Maria, we're so glad to know you had a great experience at Treasure Coast Lexus! We look forward to seeing you for your future service needs. Safe travels in your Lexus!

January 25, 2024

Purchased my vehicle in early August, was not given 2nd key. After several inquiries to salesman I finally called the main number and got parts who ordered key. Arrived for my appointment and waited nearly More

by jstine7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jude Forte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Treasure Coast Lexus responded

I'm sorry to read about the issues you've had with your key and any inconvenience this has caused. It's important that our customers feel heard and supported throughout their entire experience with us, not just at purchase time. I'd like to help resolve this issue for you as quickly as possible - please reach out directly so we can assist further. Thank you, Michael Hoye - Service Manager 772-460-0000 Ext 2400

January 22, 2024

Very nice and accommodating, pleasant waiting area. Went for service ended buying a new car. No one pressured me. Very nice to work with sales dept and service dept More

by GRANNYSUEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Treasure Coast Lexus responded

We're delighted to know you had a pleasant experience with both our sales and service departments at Treasure Coast Lexus. It's great that we could assist you in finding your new car without any pressure. Thanks for sharing! Enjoy your new ride!

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