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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,089 Reviews

3,089 Reviews of Treasure Coast Lexus - Service Center

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February 15, 2024

Kelleigh was very helpful, responded to my inquiry immediately and covered all my needs. Wayne Stair More

by waynehstair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Treasure Coast Lexus responded

Wayne, we're glad to know Kelleigh was able to assist you promptly and effectively at Treasure Coast Lexus. Thanks for your positive feedback!

February 12, 2024

Speedy repair very convenient thanks for the loaner so I could still go to work! More

by Tomma561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Treasure Coast Lexus responded

Thanks so much for stopping in at Treasure Coast Lexus and leaving us a five-star review! It was a pleasure to assist you with your repair and getting you quickly back on the road. Safe travels!

February 12, 2024

Dave is very knowledgeable & doesn’t “pressure” to do unnecessary work. The only slightly disappointing part was they usually wash & vacuum car when having it serviced. More

by RDLLCB427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Treasure Coast Lexus responded

We appreciate your feedback! It's great to know that Dave provided you with knowledgeable service at Treasure Coast Lexus. We apologize if we missed the mark on our usual car wash and vacuum - we'll strive for better next time.

February 11, 2024

David Seifert was helpful and good to work with. Explained process and time required. I thought the 45-60 minutes to test and replace the battery was longer than it would be at other service cente More

by lou.benson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Treasure Coast Lexus responded

Lou, thanks for your feedback. We're glad to know David was helpful during your visit to Treasure Coast Lexus. Your suggestion about streamlining service times is noted and we'll certainly look into it!

February 11, 2024

People that work here are genuinely nice people and give you whatever time you need to discuss questions or concerns. They are attentive and just go the extra mile to make sure all your concerns are address More

by Aasportz55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Kent
Feb 12, 2024 -

Treasure Coast Lexus responded

We're so glad to know that our team at Treasure Coast Lexus was able to provide you with the attentive and thorough service we strive for. Thanks for taking the time to share your experience, it means a lot!

February 11, 2024

Always a productive day when visiting Treasure Coast Lexus. Josue is intelligent, considerate and can easily relate, while listening to your questions, comments, etc. The facility in entirety is alwa More

by 1Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Treasure Coast Lexus responded

We're glad to know you had a productive visit at Treasure Coast Lexus! It's great that Josue was able to answer your questions and that you found our facility so well-kept. Thanks for stopping by - see you down the road!

February 10, 2024

I have found every dealership an adversarial experience. When it comes to service in most cases they were average to uncaring. Treasure Coast and Paul are the exception. I look forward to my time with them More

by PC63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramnerine
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Seifert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gopie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Treasure Coast Lexus responded

We're so glad to know that you've had a positive experience with Paul and the rest of our team at Treasure Coast Lexus. We strive for friendly, professional service - thank you for recognizing it!

February 10, 2024

I bought a certified two years ago. It’s the first time I’ve bought I’ve always least I’ve only gone 5000 miles and they’re telling me my brakes are needing to be replaced which makes m More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Feb 12, 2024 -

Treasure Coast Lexus responded

Kim, we appreciate your feedback and understand your concern about the brakes. At Treasure Coast Lexus, our goal is to ensure all certified vehicles are in top condition. We'd like to look into this further for you - please feel free to reach out directly so we can address it properly!

February 08, 2024

Jude was excellent, no words to describe her performance. She was just awesome, I will definitely see her again More

by Mimi2006
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Treasure Coast Lexus responded

We're glad to know that you had an excellent experience with Jude at Treasure Coast Lexus! We appreciate your kind words and are here for anything else you might need down the road!

February 08, 2024

I'm a little disappointed. The service writer, Jude, did a phenomenal job wanting to help me. Unfortunately she hasn't ever seen the customization settings I requested, so ther More

by AngryPilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Treasure Coast Lexus responded

We're sorry to hear you're disappointed. Our team at Treasure Coast Lexus is committed to complete customer satisfaction, and we'll be sure to use this feedback as a learning tool. Please feel free to reach out if you'd like to discuss this situation in greater detail - I would appreciate the opportunity to improve your experience moving forward. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

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