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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,234 Reviews

3,234 Reviews of Treasure Coast Lexus - Service Center

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December 12, 2018

Super quick service 10K service was complimentary and we were in and out within an hour, serviced, washed and out the door! Thanks TC Lexus, see you the next time! More

by lufcfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
December 12, 2018

Everybody polite and professional. 20,000 mile service. This is my 3rd vehicle purchase here at Treasure Coast. Always treated fair. Felt comfortable with all deals. This showcase is kept immaculate. Beside More

by ASDUESOUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

Beyond Excellent I am always treated like their most valuable customer. Everyone is most accomodating. I love this dealership and have recommended it to many friends a More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
December 10, 2018

Excellent customer related services I had an unfortunate experience dealing with a tire dealership in Vero Beach and Scott O'Keefe and Cathy Register were superior in handling the situat More

by JIMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo--Cathy Register--Scott O'Keef
December 10, 2018

Service when most needed Our Lexus ES-350 had a problem with its battery. It went dead at the wrong time. So we called AARP road assistance to jump start the car to bring the More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael.
December 08, 2018

Very Good The service provided by the Lexus Brand is very good. The dealership experience while waiting for the vehicle was also very pleasant. The vehicle More

by nagemifl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked only with the service writer who was prompt, courteous and helpful...
December 08, 2018

Quick service wait was not long and my car was very clean. Quick service, and my car was very clean finish, I will surely use them again and also recommend all my friends to go there a well. More

by Aaron the man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Druzik, Rick Russell
December 07, 2018

60,000 mile service. Came in for the 60,000 mile service on my LS 460. Tire pressure were not set to proper preassure. If the simple eassy task was not done, how can I b More

by SERGIOALF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
December 07, 2018

did not learn what was done for my payment I love CARLTON my salesman but disappointed with SERVICE as they could not tell me what they did to collect my payment, they could only tell me I need More

by Vero Beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Treasure Coast Lexus responded

Dear "Vero Beach" I am very sorry to hear that you had a disappointing experience regarding your bill in our Service Department. We take great pride in providing exceptional service to every Guest but obviously we did not in this case. We are certainly not perfect and we do drop the ball occasionally but we are quick to accept responsibility and all we can to fix it. I would love the opportunity to discuss this with you and make every effort to correct any mistakes we made. Unfortunately, I do not have your name or contact information so if you have a moment can you please contact me. My contact information is below. Thank you. Gary Mariarossi General Manager Treasure Coast Lexus gmariarossi@treasurecoastlexus.com

December 06, 2018

30000 mile maintenance Very professional. In and out in less than expected time. Very pleasant service director , Rafael Salcedo. So happy that I am doing business with them More

by Janet7114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
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